Medical Billing Specialist

Guardian Pharmacy; Indianapolis (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid holidays

Vacation time

Dental & Vision

Job summary

Guardian Pharmacy in Indianapolis, IN, is seeking a billing/collections role focused on processing customer bills and insurance claims. You will handle daily and month-end billing tasks, answer questions, resolve issues, and help collect balances, working with patients, providers, and insurers.

The ideal candidate will have experience with claims adjudication, insurance understanding, and strong attention to detail in a fast-paced team environment.

Qualifications

• One or more years of related experience.
• Advanced computer skills required.
• Experience with pharmacy information systems is preferred.
• Ability to work independently and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced, team-oriented environment while meeting strict deadlines.
• Quality-focused and motivated to identify errors and investigate inaccuracies.

Responsibilities

• Accurately process customer bills and insurance claims.
• Assist with daily and month-end billing activities.
• Answer questions, resolve billing issues, and help collect outstanding balances.
• Work directly with patients, caregivers, medical providers, and insurance carriers.

Skills

Claims adjudication

Healthcare experience

Customer service

Communication skills

Multi-tasking

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Pharmacy information systems

Job description

Job Opportunity at Guardian Pharmacy of IndianaGuardian Pharmacy of Indiana, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Indianapolis, Indiana. We're reimagining medication management and transforming care.Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.If you enjoy solving problems and helping bring resolution to billing and insurance challenges, this may be the opportunity for you. We are looking for someone with a positive attitude, strong work ethic, and willingness to learn. For the right person, we are happy to provide training and support to help you succeed.In this role, you will accurately process customer bills and insurance claims, assist with daily and month-end billing activities, answer questions, resolve billing issues, and help collect outstanding balances. You will work directly with patients, caregivers, medical providers, and insurance carriers.

What we're looking for:

• A positive attitude, strong work ethic, and willingness to learn
• Experience with claims adjudication and an understanding of how insurance works
• Healthcare experience; pharmacy experience is helpful but not required
• Collections experience or a willingness to make collection calls
• Strong communication skills and a calm, professional approach
• Ability to work efficiently in a fast-paced environment
• Comfort navigating multiple computer systems while assisting customers by phone
• A dependable, team-oriented approach and commitment to excellent customer service

Schedule and work arrangement:

Tuesday-Saturday, 9:00 a.m.-6:00 p.m. This position will begin onsite and may become hybrid or fully remote based on demonstrated performance.

Education and Certifications:

High school diploma or GED required.

Skills and Qualifications:

• One or more years of related experience.
• Advanced computer skills required.
• Experience with pharmacy information systems is preferred.
• Ability to work independently and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks in a fast-paced, team-oriented environment while meeting strict deadlines.
• Quality-focused and motivated to identify errors and investigate inaccuracies.

What We Offer:

• Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."
• Compensation & FinancialCompetitive pay401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts
• Wellbeing
• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Time Off
• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.