Job Title: Medical Billing & Cross‑Coding Specialist (Oral Surgery)
Position type: Full-Time
Work hours: 8:00 AM to 5:00 PM Pacific Daylight Time
Work days: Monday to Friday
Salary: $6 - $7 per hour, depending on experience
Job code: ST-OS 2
Workplace: Remote
Preferred Candidate Location: Philippines
Scope of Work / Responsibilities
Medical Billing & Cross‑Coding
- Process medical claims accurately for oral surgery procedures
- Perform cross‑coding between dental and medical insurance
- Review documentation to ensure accurate coding and billing submission
- Support insurance reimbursement processes and resolve billing discrepancies
- Maintain accurate billing records and documentation
Insurance Coordination & Compliance
- Verify insurance eligibility and benefits as needed
- Assist with claim follow‑ups and reimbursement tracking
- Ensure all billing activities comply with HIPAA and healthcare regulations
- Protect confidential patient information and maintain accurate documentation
Administrative & Operational Support
- Utilize Open Dental to manage billing workflows, patient records, and practice information
- Collaborate with providers and administrative staff to support billing workflows
- Maintain organized billing records and reports
- Assist with workflow improvements and operational projects as assigned
- Perform additional administrative duties to support the practice as needed
Top 3 Priorities
- Medical Billing & Cross‑Coding Accuracy – Accurately process medical billing and cross‑code dental and medical procedures to support timely reimbursements and minimize claim errors.
- Compliance & Attention to Detail – Maintain the highest standards of HIPAA compliance, documentation accuracy, and patient data security.
- Productivity & Reliability – Consistently deliver high‑quality work, manage priorities efficiently, and provide dependable support in a fast‑paced oral surgery practice.
Requirements
Required Skills & Experience
- Medical Billing & Cross‑Coding Experience
- Previous experience with medical billing is required
- Hands‑on experience with medical and dental cross‑coding is strongly preferred
- Experience supporting oral surgery, dental specialty, or surgical practices is highly preferred
- Strong understanding of medical billing workflows, insurance reimbursement processes, and claim management
- Systems & Software Experience
- Open Dental – Required. Candidates must have hands‑on experience using Open Dental for billing, patient records, scheduling, or practice management within a dental or oral surgery practice.
- Experience working with medical and dental insurance claims and billing workflows.
- Preferred experience includes:
- Delta Dental insurance integration (EOB processing)
- Zoom Phone or similar VoIP systems
- Healthcare Knowledge
- Strong knowledge of oral surgery procedures, terminology, and clinical workflows
- Ability to understand clinical documentation and apply accurate billing and coding practices
- Familiarity with healthcare compliance standards and HIPAA regulations
- Professional Skills
- Strong attention to detail and organizational skills
- Excellent critical thinking and problem‑solving abilities
- Reliable, proactive, and able to work independently
- Strong productivity and time‑management skills
- Professional verbal and written English communication
- Comfortable following established processes while adapting to changing priorities
Ideal Candidate Profile
- Highly dependable and accountable
- Committed to delivering accurate, high‑quality work
- Able to learn new processes quickly
- Comfortable working in a detailed, accuracy‑driven environment
- Focused, organized, and self‑motivated
- Professional when communicating with providers, insurance companies, and team members
- Interested in building a long‑term career with a growing healthcare practice
Basic Requirements
- Must be proficient in speaking and writing clear, professional English
- Must have relevant healthcare or administrative work experience
- Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory)
- Must be available for video meetings with camera on when required
Technical Requirements
- Device: Reliable laptop or desktop computer
- Internet: High‑speed internet connection (minimum 25Mbps)
- Audio: Noise‑canceling headset
- Video: Webcam for virtual meetings
- Workspace: Quiet and professional work environment
Benefits
- Dedicated HR & Contractor Support Team: Access to world‑class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client‑related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top‑performing VA and increase long‑term client retention.
- Client‑Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client‑Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client‑specific SOP support to help you perform at your best.
- Optional Performance‑Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
- These are optional resources and client‑approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.