Medical Back Office Operations Lead

Methodist Health System; Waxahachie (TX); On-site; USD 48,000 - 62,000; Full time

Job summary

Methodist Medical Group in North Texas seeks a Back Office Coordinator to assist the Office Manager with operations for facilities with 5+ physicians. The role requires strong communication and a minimum of 2 years in a medical back office or nursing experience.

Responsibilities include policy implementation, staff supervision, confidentiality, coding support, and staff training, with a focus on patient flow and service excellence. Benefits align with Methodist Health System standards.

Qualifications

• Strong communication skills with consistent incorporation of judgement and discretion.
• Previous minimum of 2 years in a back office within a medical setting or two years nursing experience.

Responsibilities

• Maintain the strictest confidentiality; performs all Medical Assistant duties as required.
• Assist the Office Manager in developing and implementing clinical policies and procedures.
• Advise Office Manager of problems and concerns in the facility and participate in problem solving.
• Advise and delegate duties to back office staff members as assigned.
• Monitors education certifications of nursing staff to assure legislative compliance.
• Responsible for pharmaceutical handling system upgrade and compliance.
• Schedule monthly back office staff meetings.
• Assists with problems in diagnostic and procedural coding.
• Attends meetings and performs other duties as assigned by the Office Manager.
• Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
• Complete projects assigned by Office Manager in a timely and effective manner.
• Participates in interviewing applicants and provides information to Office Manager for hiring decisions and employee performance evaluations.
• Trains MAs and others, serves as a resource to other clinical STAFFnd maintains training and orientation material for MA’s and others.
• Participates in continuing education and other appropriate activities to maintain professional competence.
• Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures. Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation. Supports the clinic efficiency and cohesion.
• Follows established policies and procedures.

Skills

Strong communication

Back office experience

Job description

Methodist Medical Group in North Texas seeks a Back Office Coordinator to assist the Office Manager with operations for facilities with 5+ physicians. The role requires strong communication and a minimum of 2 years in a medical back office or nursing experience.

Responsibilities include policy implementation, staff supervision, confidentiality, coding support, and staff training, with a focus on patient flow and service excellence. Benefits align with Methodist Health System standards.