Medical Back Office Assistant (Temporary)

SKIN AND CANCER INSTITUTE; Hanford (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Health/Dental/Vision

401K

Paid time off

Professional development

Job summary

Skin and Cancer Institute in Hanford, CA is seeking a Medical Assistant to provide high-quality patient care, prepare patients for exams, and assist in dermatologic procedures on-site. You will document patient information, support labs and imaging, and ensure HIPAA compliance in a fast-paced clinic.

The role requires strong clinical skills, accurate documentation, and excellent communication with patients and team members.

Qualifications

• Requires strong clinical skills with sharp attention to detail.
• Proficient in EHR systems and Microsoft Office Suite.
• Knowledge of dermatologic procedures and Mohs, biopsies, excisions.

Responsibilities

• Provides high-quality patient care and documents promptly.
• Coordinates patient care per physician instructions and company policies.
• Escorts patients to exam rooms per company protocol.
• Prepares patients for exams by taking histories and explaining procedures.
• Conducts and documents patient intake.
• Assists in dermatologic procedures using sterile techniques.
• Supports routine lab tests.
• Applies topical treatments under provider supervision.
• Captures clinical photos for documentation and comparison.
• Verifies pathology log details and keeps logs current.
• Maintains patient confidentiality and sterilizes instruments.
• Sends prescriptions during visits and verifies accuracy.
• Schedules appointments and manages calendars.
• Orders and inventories supplies.
• Attends trainings and meetings timely.

Skills

Clinical skills

Communication

EHR proficiency

HIPAA compliance

Injections

Sterile technique

Multitasking

Education

High school diploma or equivalent

Certified Medical Assistant preferred

Tools

Klara

ModMed

LabCorp system

Quest Diagnostics

EMA

NoahFace

Tandem

Job description

Summary of Position

• Work Location: 400 N Irwin S, HanfordCA 93230
• Work Category: Non‑exempt, Full‑time/Temporary, On‑site

What you’ll do

Clinical Responsibilities

• Provides high‑quality customer service and adheres to quality control standards
• Coordinates patient care per physician instructions and company policies
• Escorts patients to exam rooms per company protocol
• Prepares patients for exams by taking histories and explaining procedures
• Conducts and documents patient intake
• Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments) using sterile techniques
• Supports routine lab tests (e.g., skin scrapings, swabs)
• Applies topical treatments or dressings under provider supervision
• Captures clinical photos for documentation and comparison
• Accurately documents patient care in medical records promptly
• Send prescriptions during visits and verify accuracy with provider
• Sterilizes instruments and keeps exam rooms clean by safety standards
• Uploads and maintains pathology, AK, MOHS, and FBX logs
• Verifies pathology log details (patient info, diagnosis, site, lab routing)
• Keeps cancer logs current and accurate
• Stocks rooms, monitors supplies, and alerts managers when low
• Maintains strict patient confidentiality
• Performs additional patient care tasks to support providers

Patient Education & Support

• Asking every patient for a google review.
• Educates patients on skin care routines, including post‑procedure care and sunscreen use.
• Explains treatment plans and follow‑up instructions to help patients understand their care journey.
• Provides compassionate support for patients dealing with chronic skin conditions or cancer.

Administrative Responsibilities

• Greets and checks in patients, verifying personal and medical details
• Collects all pertinent information at check in (MIPS Questionnaire)
• Updates the PA log, ensures codes are entered correctly
• Checks prescriptions throughout the day—verify, highlight, and confirm accuracy
• Schedules appointments and manages follow‑up and procedure calendars
• Handles calls, messages, Klaras, Tandem, and responds to inquiries including medication refills and general questions
• Makes timely outbound calls as needed
• Processes prior authorizations and communicates with insurance providers
• Orders and organizes medical supplies to maintain inventory levels
• Attends meetings and completes assigned trainings timely

What we’re looking for

Required Skills / Abilities

• Demonstrates strong clinical skills with sharp attention to detail
• Communicates effectively and builds rapport with patients and team members
• Proficient in EHR systems and Microsoft Office Suite
• Handles sensitive patient concerns with professionalism and discretion
• Prepares and administers injections (Kenalog, Lidocaine, Epinephrine)
• Assists in minor surgical procedures and wound care using sterile techniques
• Adheres to infection control and safety protocols
• Understands and complies with HIPAA regulations and patient confidentiality
• Practices universal precautions consistently
• Collects and processes lab specimens accurately
• In‑depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in‑patient instruction
• Multitasks efficiently in fast‑paced clinical settings

Education & Experience

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program is a plus.
• Certification (CMA, RMA, or equivalent) preferred.
• 1–2 years of clinical experience in a medical office preferred.

Equipment & Software Operation

The incumbent in this position may operate any/all of the following equipment:

• Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up lab results and ordering supplies), Quest diagnostics

What We Offer

• Competitive salary and benefits
• Health, dental, vision, and ancillary insurance options
• 401K retirement savings
• Paid time off
• Professional development opportunities
• Supportive and fair work environment

Submit your resume and cover letter to [e-mail].