Medical Asst Wound Care

Naples Comprehensive Health - NCH; Naples (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Naples, Florida, seeks a Medical Assistant Wound Care for full-time responsibilities that include providing patient care functions, maintaining patient confidentiality, and assisting with medical procedures. Candidates should have a high school diploma or GED, BLS certification, and demonstrate effective communication and critical thinking skills. This entry-level position offers an opportunity to work within a supportive healthcare environment.

Qualifications

• Minimum of High School or GED required.
• Registered Medical Assistant or graduate of an approved Medical Assistant Program.
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.

Responsibilities

• Provides high level customer service in all interactions.
• Acts as patient advocate and liaisons with various departments.
• Performs routine patient care responsibilities.

Skills

Customer service

Communication

Critical thinking

Problem-solving

General computer skills

Education

High School or GED

Registered Medical Assistant certification

Basic Life Support (BLS) certification

Tools

Microsoft Office

EPIC

Job description

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• DEPARTMENT: 26181 - Wound Care North Naples
• WORK TYPE: Full Time
• LOCATION: 1285 Creekside Blvd East, Naples, FL, 34109

About NCH

NCH is an independent, locally governed non‑profit delivering premier comprehensive care. Our healthcare system comprises two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to:
Provide higher acuity care and Centers of Excellence;
Offer Graduate Medical Education and fellowships;
Have endowed chairs;
Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.

Job Summary

The wound care Medical Assistant is responsible for providing technical, supportive, and appropriate patient care functions for the assigned clinical area.

Essential Duties And Responsibilities

• Provides high level customer service in all interactions with internal and external customers.
• Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.
• Acts as patient advocate and liaisons with various departments to meet mutual goals.
• Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail.
• Addresses concerns of patients, provides service recovery, and escalates issues as needed.
• Performs routine patient care responsibilities such as taking vital signs, collecting specimens and laboratory Point of Care Testing.
• Collects patient health history, performs medication reconciliation, and enters information in EPIC.
• Notes the chief complaint/reason for patient’s visit.
• Prepares equipment, examination rooms, and cleans instruments as directed.
• Assists with medical procedures and exams as needed.
• Instructs patients on general care and medicine procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Conducts patient incoming/outgoing phone calls and post‑visit follow‑up appointment scheduling.
• Responds to routine patient phone calls and MyChart messages and routes to RN, APP or Physician as needed.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, insurance authorizations, obtaining lab/x‑ray reports, hospital notes, and referral information.
• Observes changes in the medical condition of patients and effectively communicates these changes to other nursing staff members and physicians/providers.

Education, Experience And Qualifications

• Minimum of High School or GED required.
• Must satisfy one of the following:
• Registered Medical Assistant or graduate of an approved Medical Assistant Program.
• Graduate of an RN program who is pending authorization (receipt of letter) to test for the NCLEX (up to four months) or has not passed their first NCLEX and is awaiting second test (has four months to obtain RN license).
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
• Must be able to communicate thoughts clearly, both verbally and in writing.
• Must have critical thinking and problem‑solving skills.
• General computer skills, including but not limited to: Microsoft Office, electronic medical documentation, and email.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

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