Medical Assitant

Adams County Regional Medical Center; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Adams County Regional Medical Center is seeking an experienced medical assistant to support physicians in the ACMRC Hepatology Clinic. The role involves patient prep, labs, patient education, and pharmacological administration under provider direction, with emphasis on quality care and confidentiality.

The ideal candidate holds a one-year certificate, HS diploma, CMA/EMT preferred, with BLS certification. This full-time outpatient position requires strong communication, teamwork, and

Qualifications

• One year certificate from college or technical school.
• High School Diploma or GED required.
• CMA or EMT preferred.
• BLS certification required.

Responsibilities

• Prepares patients for procedures and assists provider as directed.
• Completes lab tests and records results per policy.
• Administers medicines as directed by the provider.
• Performs patient education and follows up by phone as needed.
• Maintains clean, organized work area and inventories supplies.

Skills

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Teamwork

Adaptability

Organization

Professionalism

Education

One-year certificate

High School Diploma or GED

CMA or EMT preferred

Job description

Summary: To assist the physician and patient in all professional and clinical procedures. Responsible for laboratory procedures including quality control, x-ray procedures (where applicable), and patient care duties. Assists in periodic clerical and receptionist duties as may be required.

Essential Duties and Responsibilities

• Prepares patients to be activities as directed by the provider.
• Completes all lab tests as requested per policy and procedure.
• Does patient teaching under the direction of the provider, both in the office and by phone.
• Responds to phone inquiries and informs patients of reports as indicated.
• Knowledgeably administers medicine to patients as directed by the provider.
• Prepares, carries out, and/or instructs patient and/or responsible party for examination, tests, and procedures.
• Prepares necessary paperwork involving tests, charges, and documentation of pertinent data in patient charts.
• Calls in prescriptions as directed by the provider.
• Maintains all quality controls aid records as procedure.
• Responsible for maintaining a clean, organized work area.
• Maintains adequate supply levels and controls inventory.
• Maintains strict confidentiality as related to the patient.
• Maintains a professional appearance and attitude.
• Supports policies and procedures and administrative decisions within the Clinic.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service

Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills

Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication

Writes clearly and informatively.

Teamwork

Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Cost Consciousness

Conserves organizational resources.

Diversity

Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics

Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support

Follows policies and procedures; Supports organization’s goals and values.

Judgment

Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation

Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing

Prioritizes and plans work activities; Uses time efficiently.

Professionalism

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality

Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity

Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security

Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly; Compliance with all hospital and regulatory safety regulations and procedures.

Adaptability

Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality

Is consistently at work and on time and does not have excessive absenteeism.

Dependability

Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative

Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation

Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others’ attention.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. High School Diploma or GED required. CMA or EMT preferred.

Certificates, Licenses, Registrations

Current BLS certification required.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk, hear or smell. The employee is frequently required to reach with hands and arms. The employee will also be required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Frequent exposure to chemicals, blood and body fluids.

Job Type: Full Time

Job Category: Outpatient Clinic

Job Location: ACMRC Hepatology Clinic