Medical Assistant- Winchester Family Practice

Beth Israel Lahey Health Primary Care, Inc.; Winchester (MA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Competitive Benefits

Mon-Fri schedule

Job summary

Beth Israel Lahey Health Primary Care, Inc. is seeking a Medical Assistant to provide high-quality, direct patient care in a collaborative team-based model at our Winchester location.

You will support administrative and clinical operations, maintain accurate patient records, and help ensure smooth flow of visits under supervision of a licensed provider. You will work Monday through Friday, 40 hours, with a competitive benefits package and a focus on population health outreach.

Qualifications

• High School diploma or GED required.
• Minimum of 6 months clinical classroom required.

Responsibilities

• Contributes to patient, practice, and organizational goals through care team coordination.
• Assist patient during visits: manage flow, update lists, review screening questions, and facilitate communication between patient and staff.
• Perform medical assisting duties under supervision: vitals, EKGs, point-of-care tests, phlebotomy, immunizations (where qualified), and procedures.
• Lead health coaching and outreach to meet population health goals.
• Maintain equipment and supplies, sterilization, and clean patient areas.
• Queue prescriptions and manage orders in the EHR; document visit tasks for billing.
• Schedule diagnostics and labs; verify insurance, referrals, and pre-certifications.
• Identify OSHA issues and ensure patient safety and PHI handling.

Education

High School diploma or GED

Minimum of 6 months clinical classroom

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Medical Assistant provides high quality, direct patient care in a team-based model to our BIDHC patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager.

Job Description: Primary Responsibilities

1. Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. (essential)
2. Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates medication and allergy lists, reviews screening questions (i.e. PHQ-9), acts as liaison between patient and practice staff to ensure optimal flow and service delivery. (essential)
3. Communicates clearly with patient and team: provides hand-off to provider entering the exam room (e.g., reason for the visit, abnormal vitals, patient stories). (essential)
4. Performs medical assisting duties under proper supervision, which may include, but are not limited to: obtaining accurate vital signs, height, and weight measurements, performing EKGs, point of care testing, phlebotomy, administering immunizations (for Medical Assistant who has graduated from an accredited MA program only), and assisting during routine procedures. (essential)
5. Essential to Population Health efforts by leading conversations to meet quality and population health goals through outreach and health coaching. Monitors practice activity, both electronically and in person. Identifies, addresses, and conducts outreach to patients with health maintenance or chronic disease management needs. Assists with related data gathering and basic health coaching. (essential)
6. Monitors, orders, and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked, and within expiration dates. Adheres to control standards. Maintains an unobstructed area for patient access. (essential)
7. Works within the electronic health record system (EHR) to queue prescription renewals and add new medications for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services, or appointments in the EHR. Accurately documents tasks performed during the visit as they are completed to ensure proper billing. (essential)
8. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals and pre-certifications. (essential)
9. Identifies OSHA compliance issues. Ensures patient safety practices to prevent/eliminate risk of patient harm. Promptly reports adverse patient events and near misses. Ensures that Patient Health Information (PHI) is only used for purposes of patient TPO (treatment, payment, and operations). (essential)

Required Qualifications

1. High School diploma or GED required.
2. Minimum of 6 months clinical classroom.

Preferred Qualifications 1.

1. 0-1 years related work experience or customer service related experience in any field.
2. Graduate from BILH Primary Care Clinical Assistant Training program preferred, or EMT Basic License preferred, or Phlebotomy Certificate preferred or, other healthcare training preferred.

*40 hours/ Mon-Fri/ No Wknds or Holidays- Competitive Benefits*

Location: 11 Shore Road Winchester, MA Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.

Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.

While you're busy caring for and supporting our patients, we take care of you.