Medical Assistant - Westerville Family Physicians

Central Ohio Primary Care; Westerville (OH); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Central Ohio Primary Care in Westerville, OH is seeking a Medical Assistant to provide administrative and clinical support in a busy primary care setting. This role focuses on efficient care delivery and a positive patient experience.

The ideal candidate is a Medical Assistant program graduate with strong communication, EHR documentation, and vaccine administration skills, available for Monday–Thursday 8am–5pm and Friday 8am–4pm. A high school diploma is required.

Qualifications

• Must have completed an MA program and be able to assist with injections, specimen collection, and basic procedures.
• Ability to document clearly in EHR and communicate test results to patients.
• Strong interpersonal skills to interact with patients, caregivers, and care team.
• Maintain patient confidentiality in accordance with HIPAA.

Responsabilités

• Work with clinical care team to deliver high-quality care.
• Coordinate with care team to optimize outcomes.
• Assist with chart prep and gaps in care.
• Promote efficient use of resources and patient satisfaction.
• Act as patient advocate to ensure quality care.
• Set up equipment, administer injections, collect specimens, and perform point-of-care tests.

Connaissances

Communication

Confidentiality

Vaccine administration

Medical terminology

Patient care

EHR documentation

Time management

Multi-tasking

Customer service

Formation

High School diploma or equivalent

Graduate of a Medical Assistant program

MA Certification

Description du poste

This position is responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience.

• Full-Time/Benefits Eligible
• Monday - Thursday - 8am - 5p, Friday - 8am - 4pm
• Westerville, OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients' EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts.
• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Licensures & Certifications

• Required: High School diploma or equivalent
• Required: Graduate of a Medical Assistant program
• Preferred: MA Certification

Knowledge, Skills & Abilities

• Self-disciplined, energetic, passionate, and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration, storage, handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work