Medical Assistant - WellMed at Irving

UnitedHealth Group; Irving (TX); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group, through WellMed, seeks a Medical Assistant to provide clinical support under provider supervision in Texas. Responsibilities include rooming patients, collecting specimens, administering non-intravenous meds, EKGs, and ensuring accurate documentation and infection control.

The role emphasizes customer service, confidentiality, and teamwork. Qualifications include high school diploma or GED, MA certification (or within 180 days), and current BLS.

Qualifications

• High school diploma or GED required; certification as Medical Assistant preferred or to be obtained within 180 days of employment.
• Current Medical Assistant certification or ability to obtain within 180 days; hired employees may perform at certified level.
• BLS certification for healthcare providers required at time of hire or within 30 days.

Responsibilities

• Performs duties within Medical Assistant scope; operates diagnostic equipment and collects specimens.
• Rooms patients, prepares for examination and documents care in the medical record.
• Coordinates patient care under physician supervision; maintains patient confidentiality.
• Supports infection control, privacy, and policy adherence; provides quality customer service.
• Assists in patient intake and data gathering; ensures smooth clinical workflow.

Skills

Excel

Medical terminology

Communication

Customer service

Emergency response

Bilingual

ICD-10 and CPT coding

Education

High school diploma or GED

Medical Assistant certification (CMA/RMA)

BLS certification for healthcare providers

Job description

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL)

Duties include: Organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training.

Primary Responsibilities:

• Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave
• Rooms patients according to policy and procedures, prepares patient for examination
• Records patient care documentation in the medical record accurately and in a timely manner
• Coordinates patient care as directed by physicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
• Practices standard infection control precautions
• Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
• Supports and follows Standard Delegation of Orders (SDO)
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or GED equivalent
• Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a 'certified' Medical Assistant
• Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire
• Basic computer literacy with intermediate Excel skills
• Knowledge of medical terminology
• Ability to react calmly and effectively in emergency situations
• Good communication and customer service skills

Preferred Qualifications:

• 1+ years of experience as a Medical Assistant
• Knowledge of ICD-10 and CPT coding
• Bilingual

Physical & Mental Requirements:

• Ability to lift, push or pull >35 lbs. with assistance
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate equipment and/or machinery
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving
• Occasionally requires exposure to communicable diseases or bodily fluids
• Ability to discriminate

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.