Medical Assistant - Urology

American Oncology Partners, PA; United States; On-site; USD 23,000 - 32,000; Full time

Job summary

American Oncology Partners, PA is seeking a Medical Assistant/Lab Technician to assist physicians with procedures in a clinical office. Responsibilities include phlebotomy, lab testing, quality control, instrument troubleshooting, and maintenance, with thorough documentation in the EMR system.

The ideal candidate has at least one year of outpatient medical assisting experience (urology preferred) and a high school diploma or GED, plus BLS certification.

Qualifications

• Education: High School or GED.
• Certifications/Licenses: BLS required.
• One-year experience as a medical assistant in clinic or physician’s office; urology preferred.

Responsibilities

• Perform quality control procedures before patient testing.
• Perform laboratory blood work.
• Draw blood samples and handle specimens per procedures.
• Complete testing with accuracy to meet regulatory standards.
• Prepare slides for evaluation and send outside labs when needed.
• Maintain logs for test reports, quality control, and equipment.
• Document patient interactions and compliance in EMR.
• Oversee inventory and purchasing as required.

Skills

Phlebotomy

Quality control

Lab testing

Instrument troubleshooting

Documentation

Education

High School or GED

Tools

Nucleus dispensing system

EMR systems

MS Office

Job description

Location and Salary

Location: Triple Crown Urology Hiring Range: $16.92 - $23.48

Job Description Summary

Assist physicians with medical procedures in office. Responsible for phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance.

Primary Key Performance Areas

• Responsible for performing proper quality control procedures before proceeding with patient testing.
• Perform laboratory blood work.
• Perform blood draws Follow laboratory procedures for specimen handling and processing.
• Perform technical laboratory procedures in a timely manner with accuracy and precision, meeting the standards of all accrediting and regulating agencies.
• Prepare blood or bone marrow slides for evaluation.
• Send outside labs to appropriate facility as dictated by patient’s insurance plan.
• Maintain test report logs, quality control logs, equipment records, and checklists according to all regulatory agencies.
• Will follow the AON patient I.D. policy and procedure with every patient encounter.
• Obtain vital signs, height, weight, pain level and PHQ9 depression screening of patient as requested by physician and document in the Onco/EMR system.
• Place patient in exam room and prepare for physician in a timely manner.

Documentation

Thorough documentation in medical record chart of testing/treatment rendered to patients. Prepares encounter form to charge patient for services received in office or initials all steps in process in EMR for electronic superbill. Documents all QC and QA corrective action. Obtain all pertinent scan and CDs and prepare for physician’s review. Maintain adequate inventory of supplies. Place orders with purchasing as needed. Initiate troubleshooting procedures when instrument malfunction occurs and contact central lab or instrument service company, if necessary. Perform any and all duties required to keep laboratory in compliance with state and federal regulatory agencies. Must be able to perform compliance testing. Must take the required number of CEUs annually to meet C.O.L.A. requirements Observe established safety guidelines and maintains cleanliness of the laboratory and equipment. Comply with all Federal and State laws and regulations pertaining to patient care, patients’ rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Maintain and ensure the confidentiality of all patient information at all times. Have thorough knowledge of Nucleus medication dispensing system. Oversee ordering of medical and assist with pharmaceutical supplies. Ensure compliance with audit requirements. Will be expected to work overtime when given sufficient notice of required overtime.

Job Qualifications and Requirements

• Education: High School or GED
• Certifications/Licenses: As required by state where employed BLS required
• Previous Experience (including minimum years of experience): One-year experience as a medical assistant in clinic or physician’s office; urology preferred.

Core Capabilities

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

Computer Skills

Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

EMR Travel

0%

Standard Core Workdays/Hours

Monday to Friday 8:00 AM – 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

#AONC American Oncology Network

AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient. Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.