Medical Assistant - Urgent Care - Springer Building

Warren Clinic, Inc.; Bixby (OK); On-site; USD 28,000 - 42,000; Part time

Job summary

Warren Clinic, Inc. in Tulsa, OK seeks a Medical Assistant to support providers with patient examinations, procedures, and care coordination. The role involves venipuncture, x-rays, chart preparation, and patient education, under physician orders and established protocols.

The position requires a high school diploma or GED and completion of an approved MA program, with preferred 1 year of recent clinical patient care experience. Safety and HIPAA compliance are emphasized.

Qualifications

• High school diploma or GED and completion of an approved Medical Assistant program.
• 1 year of related clinical patient care experience within the last 5 years, preferred in lieu of a Medical Assistant program.

Responsibilities

• Greets patients and documents general condition.
• Assesses and documents chief complaint, vital signs, weight, medications, social history and verifies symptoms in the medical record.
• Records services and diagnoses for accurate completion of encounter forms and related documents.
• Assists provider with patient examinations, procedures and treatments according to established protocols.
• Performs ancillary services including venipunctures and x-rays per protocols.
• Maintains medical records and coordinates care via calls, scheduling and prescriptions.
• Uses EMR and computer applications to perform tasks according to policies.
• Tracks tests, procedures and referrals per protocol.
• Administers medications orally and IM as directed by physician.
• Determines eligibility and obtains authorization for services.
• Schedules tests and referrals for services.
• Promotes patient education per provider directions.
• Participates in quality initiatives and safety functions.
• Identifies and orders needed supplies.

Skills

Interpersonal skills

Written and oral communication

Patient care

PC skills

Multitasking/organization

Healthcare delivery knowledge

Education

High school diploma or GED

Medical Assistant program

1 year clinical experience

Tools

EMR software

Computer applications

X-ray equipment

Job description

This position is ECB status – requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.

Job Summary:

Assists providers with patient examinations, diagnostic procedures, treatments and care coordination for the purpose of facilitating effective delivery of patient care and patient satisfaction. Responsible for direct provision of ancillary services or advanced, specialized knowledge or experience integral to their job function.

Minimum Education:

High school diploma or GED and completion of an approved Medical Assistant program. 1 year of related clinical patient care experience within the last 5 years, preferred in lieu of a Medical Assistant program.

Licensure, Registration and/or Certification:

None.

Work Experience:

None.

Knowledge, Skills and Abilities:

Effective interpersonal, written and oral communications. Demonstrated patient care skills. Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery processes in the medical office.

Essential Functions and Responsibilities:

• Greets patients and expresses sensitivity to patient needs and condition.
• Assesses and documents general condition of patient including recording chief complaint, vital signs, weight, medications, social history and verifies symptoms and interventions in the patient medical record.
• Appropriately records services and diagnoses for accurate completion of encounter forms, requisitions, consent forms and advance beneficiary notices.
• Assists provider with patient examinations, procedures and treatments according to established protocols.
• Independently performs ancillary services including venipuncture's, x-rays, etc. per protocols.
• Maintains medical records including preparation of charts, filing of correspondence and test results.
• Assists in coordination of care through messaging patient telephone calls, scheduling appointments, communicating prescription refills, etc. according to established protocols.
• Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures.
• Tracks ordered or pending tests, procedures and referrals according to protocol.
• Administers medication orally and via intra-muscular injection as directed by physician order.
• Determines eligibility and obtains authorization for services.
• Schedules tests and appointments for referred services.
• Tracks referrals made for services.
• Promotes patient wellness by providing patient education as directed by the provider.
• Utilizes advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
• Participates in quality initiatives and safety functions.
• Assists in identifying and ordering needed supplies.
• Remains informed and compliant with current Health System, Warren Clinic, OSHA and HIPAA policies and procedures.
• Maintains exemplary patient satisfaction and participates as an engaged team member.

Decision Making:

• Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.

Working Relationships:

• Works directly with patients and/or customers.
• Works with internal/external customers.
• Works with other healthcare professionals and staff.
• Works frequently with individuals at director level or above.

Special Job Dimensions:

None.

Supplemental Information:

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Urgent Care - Springer Building - Warren Clinic Location: Tulsa, Oklahoma 74136

Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.