Medical Assistant Urgent Care Power Rd

HonorHealth; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

HonorHealth's Urgent Care-Mesa location is seeking a Medical Assistant to provide front and back office support, escort patients to exam rooms, and maintain clean, stocked exam rooms. The MA supports providers, schedules patients, and manages phone messages with accuracy and care.

The role requires basic medical procedures knowledge, teamwork, and a proactive approach to improve patient access and satisfaction in a fast-paced urgent care setting in Mesa, AZ.

Qualifications

• High School Diploma or GED required.
• Completion of an MA training program required.
• BLS certification required.
• Fingerprints Clearance Card required.
• Completion of CMA/CCMA/RMA preferred.

Responsibilities

• Prepares treatment rooms for examination and assists the physician/clinician.
• May travel to off-site locations for diagnostic testing and procedures.
• Administers injections and TB testing under physician supervision.
• Performs venipuncture and CLIA-waived lab tests.
• Handles front office duties: reception, scheduling, chart maintenance, and insurance forms.
• Organizes insurance authorizations and referrals; supports case management for employees.

Skills

Patient care

Medical office support

Teamwork

Education

High School Diploma or GED

MA training program completion

Tools

Phlebotomy

EKG

PFT

Job description

Primary City/State: Medical Office Building - 1810 S Power Rd Mesa, AZ 85206

Category: Healthcare Support

Shift: Day

Department: Urgent Care-Mesa-South Power Road

* We offer an opportunity for a $2,500K SIGN-ON BONUS!

* The Urgent Care is located at 1810 S Power Rd, Mesa, AZ 85206

* The hours are variable days 6:45 am-7:30 pm with rotating weekends/holidays

The incumbent is required to support other Urgent Care clinics as needed. Urgent care near me: HonorHealth & FastMed Urgent Care

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

ESSENTIAL FUNCTIONS

• Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
• May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
• May administer and record injections and TB testing under the supervision and order of the physician.
• Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
• Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
• Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned.
• Performs other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Other / Certificate Completion of a MA training program Required

EXPERIENCE

• 6 months experience as a Medical Assistant Preferred

LICENSE AND CERTIFICATIONS

• Basic Life Support (BLS) - Certification Required
• Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
• Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
• Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred
• HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

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