Medical Assistant Urgent Care - Per Diem

Carbon Health; Alameda (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Carbon Health is seeking a compassionate Urgent Care Medical Assistant to join our team. You will welcome patients, document vitals, review medications, and assist providers with examinations and procedures in a fast-paced setting.

The ideal candidate has strong organizational and communication skills, is adaptable, and committed to high-quality, patient-centered care. BLS certification or willingness to obtain is required, with strict HIPAA and infection-control adherence.

Qualifications

• High school diploma or equivalent is required.
• Current Medical Assistant certification preferred or required based on state and organizational requirements.
• Experience in Urgent Care, Emergency Medicine, or outpatient clinic setting is preferred.
• Current Basic Life Support (BLS) certification or ability to obtain as required.
• Knowledge of medical terminology, vital signs, clinical procedures, and basic patient care.
• Experience with phlebotomy, injections, EKGs, specimen collection, and point-of-care testing is preferred.
• Familiarity with EMR and clinical documentation.
• Strong organizational, communication, and multitasking skills.
• Ability to work efficiently and remain calm in a fast-paced clinical environment.
• Ability to recognize priorities and escalate urgent patient care concerns appropriately.
• Professionalism, compassion, empathy, and patient-first mindset.
• Attention to detail and compliance in documentation and processes.
• Ability to work independently while contributing to a collaborative team.
• Willingness to learn new technology, systems, and workflows.
• Adaptability, problem-solving, accountability, and continuous improvement.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Welcome patients and provide a warm, professional experience throughout their visit.
• Room patients efficiently, document vital signs, review medications and medical history.
• Assist providers with examinations, minor procedures, and clinical treatments.
• Perform injections, EKGs, point-of-care testing, specimen collection, and phlebotomy within scope.
• Support rapid diagnostic testing including urinalysis and glucose testing.
• Assist with wound care, splinting, and dressing changes as trained.
• Maintain EMR documentation accurately and timely.
• Monitor patient flow and communicate wait times to patients and team.
• Support referrals, follow-up instructions, and post-visit care coordination.
• Ensure exam rooms and equipment are clean, stocked, and compliant with infection control.

Skills

Patient care

Communication

Multitasking

Teamwork

Adaptability

Education

High school diploma or equivalent

Medical Assistant certification

Tools

EMR software

EKG equipment

Job description

About the Role

Carbon Health is seeking a compassionate, dependable, and motivated Medical Assistant to join our Urgent Care team. Our mission is to make high-quality healthcare accessible, convenient, and patient-centered.

As an Urgent Care Medical Assistant, you will play an essential role in supporting providers and clinical operations while ensuring patients receive efficient, compassionate, and high-quality care. You will work in a fast-paced environment caring for patients with a variety of acute medical needs, collaborating closely with providers, fellow Medical Assistants, front office staff, and clinic leadership.

The ideal candidate is adaptable, detail-oriented, and able to balance multiple priorities while maintaining a positive patient experience. We are looking for someone who takes initiative, demonstrates accountability, communicates effectively, and understands the importance of teamwork in delivering exceptional care.

What You'll Do

• Welcome patients and provide a warm, professional, and compassionate experience throughout their visit.
• Room patients efficiently, obtain and document vital signs, review medications, allergies, and relevant medical history.
• Assist providers with examinations, minor procedures, and clinical treatments.
• Perform clinical skills within the scope of training, certification, and applicable regulations, including injections, EKGs, point-of-care testing, specimen collection, and phlebotomy.
• Perform and assist with diagnostic testing, including rapid tests, urinalysis, pregnancy testing, glucose testing, and other approved point-of-care services.
• Assist with wound care, splinting, dressing changes, and other minor procedures as trained and authorized.
• Support laboratory workflows, including specimen collection, labeling, processing, and timely handling.
• Assist with X-ray workflows when applicable, following required training and authorization.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Monitor patient flow and communicate anticipated wait times or delays to patients and the clinical team.
• Prioritize patient care needs and promptly escal
• Support referrals, follow-up instructions, patient messages, and post-visit care coordination.
• Ensure exam rooms, equipment, and clinical areas are clean, organized, disinfected, and properly stocked.
• Follow infection prevention standards, OSHA requirements, HIPAA guidelines, and established clinical workflows.
• Collaborate with providers, front office staff, and clinic leadership to maintain efficient daily operations.
• Participate in daily huddles, team meetings, training, and ongoing quality improvement initiatives.
• Demonstrate ownership, accountability, empathy, and follow-through in every patient interaction.

Qualifications

• High school diploma or equivalent required.
• Current Medical Assistant certification preferred or required based on applicable state and organizational requirements.
• Previous experience in Urgent Care, Emergency Medicine, or an outpatient clinical setting preferred.
• Current Basic Life Support (BLS) certification or ability to obtain as required.
• Knowledge of medical terminology, vital signs, clinical procedures, and basic patient care.
• Experience with phlebotomy, injections, EKGs, specimen collection, and point-of-care testing preferred.
• Familiarity with electronic medical records (EMR) and clinical documentation.
• Strong organizational, communication, and multitasking skills.
• Ability to work efficiently and remain calm in a fast-paced, high-volume clinical environment.
• Ability to recognize priorities and elevate urgent patient care concerns appropriately.
• Demonstrates professionalism, compassion, empathy, and a patient-first mindset.
• Strong attention to detail and commitment to accurate documentation and compliance.
• Ability to work independently while contributing positively to a collaborative team.
• Willingness to learn new technology, systems, and clinical workflows.
• Demonstrates adaptability, problem-solving, accountability, and a commitment to continuous improvement.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.

What Makes You a Great Fit

You thrive in a fast-paced healthcare environment and understand that every patient deserves compassionate, timely, and quality care. You are proactive, dependable, and willing to step in wherever support is needed. You take pride in your clinical skills, communicate effectively, support your teammates, and take ownership of your responsibilities. You understand that exceptional Urgent Care starts with communication, empathy, teamwork, and follow-through.

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we've created lies in Carbon Health's custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver