Medical Assistant Urgent Care Mill Ave

10 John C. Lincoln Medical Center; Tempe (AZ); On-site; USD 35,000 - 52,000; Full time

Job summary

HonorHealth's Urgent Care in Tempe seeks a dedicated Medical Office Assistant to support front-office and clinical tasks. Responsibilities include scheduling, insurance coordination, charge entry, and assisting clinicians to maintain smooth patient flow.

Education includes MA training and a valid BLS; fingerprint clearance is required. This full-time role offers varied daytime hours in a busy urgent care environment.

Qualifications

• Completion of an MA training program is required.
• High School Diploma or GED required.
• 1 year of medical office or hospital experience preferred.
• Basic Life Support (BLS) certification required.
• Finger print clearance card required (Arizona).

Responsibilities

• Schedules patients and prepares them for appointments and procedures.
• Verifies authorizations and handles referrals for therapies and testing.
• Collects co-payments and enters daily charges into the billing system.
• Assists the physician and maintains efficient patient flow in the office.
• Performs front office duties such as reception, charting, and scheduling.

Skills

Charge entry

Patient flow management

Scheduling

Billing support

Education

MA training program

High School Diploma or GED

Medical Assistant Certification

Job description

Primary City/State: Medical Office Building - 3244 S Mill Ave Tempe, AZ 85282

Category: Healthcare Support

Shift: Day

Department: Urgent Care-Tempe-Mill Avenue

• We offer an opportunity for a $2,500K SIGN-ON BONUS!
• The Urgent Care is located at 3244 S. Mill Ave, Tempe, AZ 85282
• The hours are variable days 7:00 am-7:30 pm with rotating weekends/holidays

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

• Supports various aspects of the practice, including charge entry, and collection of co-payments at time of service.
• Assists the physician in maintaining efficient patient flow within the office.
• Under the direction of a Physician/Physician Assistant, performs a variety of clerical and patient support duties including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation.
• Works with managed care plans to obtain prior authorization to insure that services of physician and hospital are reimbursed by the plans.
• This position reports to the Manager for office duties and to the physicians for clinical and patient care responsibilities.
• Demonstrates knowledge and skill to provide appropriate care needed in accordance with policies, procedures and protocols and Arizona validated competencies.
• Performs in a manner consistent with the HonorHealth statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence.

Essential Functions

• Schedules patients and provides all necessary information to prepare them for medical appointments and procedures.
• Provides scheduling services for patients with regard to lab work, x-rays and referrals to other physicians.
• Verifies authorizations, and accepts or transmits fax information for needed physician patient information.
• Collects co-payments at time of service, enters daily charges into billing system, and responds to requests for information from billing services and Revenue Cycle Coordinator to ensure optimal collections from services rendered.
• Initiates confirmation calls to patients to ensure the lowest possible no show rate.
• Organizes and documents scheduling, registration and payment policies.
• Prepares treatment room for examination of patients.
• Prepares patient charts and reviews for completeness.
• Escorts patient to examining room, obtain history, document chief complaint in record or EMR, take patient's vital signs (weight, pulse, temperature, blood pressure).
• Preps patient for exam and assists provider with exams and special procedures.
• Clean and restock exam rooms.
• Maintain supplies in coordination with office coordinator.
• Ensures that recalls for labs, office visits and procedures are accounted for.
• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action.
• Phones pharmacy with approved medication orders/refills.
• Performs a variety of front office duties as needed, including, but not limited to, reception, greeting patients, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling.
• Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals.
• Performs other duties as assigned.

Education

• Completion of a MA training program - Required
• High School Diploma or GED - Required

Experience

• 1 year experience in a medical office or hospital setting - Preferred

Licenses and Certifications

• Basic Life Support (BLS) BLS - Required
• Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program - Required
• Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) - Required
• Medical Assistant Certification (e.g., CMA, CCMA, RMA)

**HonorHealth will reimburse the cost of the successful completion of the certificatio