Medical Assistant - Urgent Care

Beth Israel Lahey Health; Massachusetts; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Assistant to support clinical operations and patient care at our Massachusetts location. Responsibilities include vital signs, phlebotomy, EKGs, phlebotomy, and assisting during procedures, with attention to cleanliness and equipment readiness.

The role also involves EMR-based medication review, prescription renewals, and patient scheduling tasks, ensuring accurate documentation for billing and smooth patient flow.

Qualifications

• High School diploma or GED required.
• 0–1 years related work experience required.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting.

Responsibilities

• Performs medical assisting duties including vital signs, height/weight, EKGs, phlebotomy and assistance during procedures; ensures patient care areas are clean, stocked, and ready for use.
• Performs point of care testing and specimen collection; implements quality control; provides patients with test instructions.
• Monitors and maintains medical equipment and supplies, ensuring cleanliness, sterility, stock, and valid expiration dates.
• Reviews medication lists in the EMR for final review by licensed practitioners; may handle schedule VI and OTC meds under supervision.
• Uses EMR to queue prescription renewals and enter orders; documents tasks in EMR for billing.
• Prepares schedules, patient charts and other documents for clinical activities; procures medical correspondence as directed.
• Monitors patient flow and acts as liaison between patient and staff to ensure timely service; manages waiting room materials and may answer calls.

Skills

Vital signs

Phlebotomy

Patient care

EMR navigation

Communication

Education

High School diploma or GED

MA/EMT/CNA/LNA certificate or diploma

Tools

Electronic Medical Records (EMR) system

Web-based applications

Job description

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives. Supports smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. In addition to medical assisting, provides administrative tasks as needed, including but are not limited to greeting, check-in, and scheduling. Assists patients who have physical and psychological limitations with ambulation and patient care functions.

Job Description

Essential Responsibilities

• Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed.
• Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures.
• Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
• Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.
• Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).
• Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department.
• Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls.

Required Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.

Preferred Qualifications

• Phlebotomy certificate

Pay Range

$21.00 - $28.26

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients’ lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled