Medical Assistant - Unity Faculty Partners

Rochester Regional Health; City of Rochester (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health in Rochester, NY is seeking a Medical Assistant to support Primary Care operations at Unity Faculty Partners. The role emphasizes patient care and smooth day-to-day office functions, with a 40-hour work week.

Responsibilities include clinical support, patient flow, specimen collection, vital signs, EKGs, phlebotomy, and coordinating referrals. Strong communication and computer skills are essential; an associate degree is preferred.

Qualifications

• Associates degree preferred.
• Medical Assistant Certification preferred.
• Experience with frail elderly population preferred.

Responsibilities

• Conduct pre-visit planning and close care gaps.
• Obtain and document vital signs and medical history; report abnormalities.
• Perform EKGs, phlebotomy and point-of-care testing; collect specimens.
• Assist providers and nursing staff during procedures.
• Review medication refills and orders; assist with prior authorizations.
• Provide patient education and maintain exam rooms and equipment.
• Support patient flow, scheduling, referrals, and MyCare sign-up.
• Manage medical records and assist with data for QA.

Skills

Customer service

Communication skills

Computer skills

Education

Associate degree preferred

Job description

Job Title: Medical Assistant

Department: Primary Care

Location: Unity Faculty Partners, 1561 Long Pond Road Suite 206

Hours Per Week: 40

Schedule: 8am-430pm

SUMMARY

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

RESPONSIBILITIES

Clinical Support

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
  

Patient Interaction & Administrative Duties

• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
  

Team & Practice Support

• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

PREFERRED QUALIFICATIONS

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred
• Strong customer service, computer, and communication skills
• Medical Assistant Certification preferred
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred

PHYSICAL REQUIREMENTS: Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements.

PAY RANGE: $17.85 - $20.00