Medical Assistant TOCA Orthopedics

Banner Health; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Banner Health seeks a Medical Assistant at TOCA in Scottsdale to support clinicians and nursing staff in delivering patient care. You will prepare patients, record vitals, assist with exams, coordinate referrals and scheduling, and maintain complete medical records.

The role emphasizes accurate documentation, patient communication, and team collaboration. You will also handle supply orders, basic phlebotomy tasks, and ensure a clean, safe clinical environment following OSHA guidelines.

Qualifications

• High school diploma/GED or equivalent.
• Completion of an approved medical assistant training program.
• Active Medical Assistant Certification.
• BLS certification required.
• Strong computer skills and ability to work with medical software.
• Excellent interpersonal and communication skills.

Responsibilities

• Prepares patient for exam and treatment, records vital signs and chief complaints.
• Assists providers with exams and minor in-office procedures.
• Coordinates referrals, authorizations, and scheduling of tests and treatments.
• Maintains medical records and supports billing processes.
• Keeps the clinical environment clean and disinfected; follows safety guidelines.
• Orders supplies and manages medications as directed.
• Maintains effective communication with patients and team members.
• Completes onboarding/orientation activities as directed.
• Works under supervision of providers and interacts with staff and patients.

Skills

Interpersonal communication

Medical terminology

EMR software

Phlebotomy support

Vital signs documentation

Team collaboration

Education

High school diploma or GED

Medical Assistant training program

Tools

EMR software

Scheduling software

Job description

Primary City/State:Scottsdale, ArizonaDepartment Name:Support Services-ClinicWork Shift:DayJob Category:Clinical CareGreat careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. Apply today, this could be the perfect opportunity for you.TOCA at Banner Health is at the forefront of the Integrated Service Model. We are committed to continually improving our delivery of orthopedic care to meet the needs of our patients. TOCA’s reputation is built on treating each patient’s specific needs, which is one of reasons why we are the choice of primary care physicians and performance athletes throughout the Valley (Tempe, Scottsdale, Phoenix, and Glendale). We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University.As a Medical Assistant on our team, we offer a customer-focused and friendly work environment with career growth opportunities. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you, Apply Now to connect with one of our recruiters.Locations:TOCA at Banner Health - 9377 E Bell Rd, Suite 231 Scottsdale, AZTOCA at Banner Health - 18700 N 64th Dr, Suite 205, Glendal, AZSchedule: Monday-Thursday 8:00am-4:30pm Friday 7:00am-5:00pmPOSITION SUMMARYThis position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.CORE FUNCTIONS1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.PREFERRED QUALIFICATIONSExperience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy