Medical Assistant - Tennova Orthopedics - Turkey Creek

Tennova Healthcare- Turkey Creek Medical Center; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Generous PTO

401(k) with company match

Career development

Licensure reimbursement

Student loan support

Employee rewards

Collaborative culture

Pet insurance

Identity protection

Legal insurance

Job summary

Tennova Healthcare at Turkey Creek Medical Center is seeking a Medical Assistant to support patient care through clinical and administrative tasks under supervision. You will assist with procedures, prep rooms, and manage patient intake while ensuring efficient clinic operations and friendly service.

Ideal candidates completed an accredited Medical Assistant program with 0–1 year in a medical setting or externship.

Qualifications

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in Microsoft Office and medical record systems.
• Strong interpersonal skills with ability to provide exceptional service.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assist providers with non-invasive procedures and vital signs.
• Prepare and clean exam rooms for visits and procedures.
• Conduct patient intake including reporting test results and triage.
• Maintain daily logs and documentation.
• Coordinate pre-registering, scheduling, referrals, and insurance verification.
• Provide prompt, courteous service to patients and staff.
• Monitor supplies and equipment inventory.
• Educate patients on medications, diets, and health topics.

Skills

Medical office procedures

Patient care techniques

Interpersonal skills

Confidentiality

Time management

Education

Accredited Medical Assistant program

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Medical Assistant

Job Summary: The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.

Essential Functions

• Assists providers with non‑invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre‑registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health‑related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred.
• 0‑1 years of experience in a medical practice setting or completion of externship program required.

Knowledge, Skills & Abilities

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in computer applications such as Microsoft Office and medical record systems.
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Critical thinking abilities to analyze situations and develop appropriate solutions.
• Ability to maintain confidentiality and handle sensitive information.

Licenses & Certifications

• BCLS – Basic Life Support issued by AHA, ARC, or ASHI required.

Benefits

• Competitive pay that rewards your hard work.
• Medical, dental, vision, and life insurance coverage.
• Generous PTO and extended illness benefits.
• 401(k) with company match.
• Career development, learning opportunities, and advancement pathways.
• Licensure and certification reimbursement for eligible roles.
• Student loan support available for eligible roles.
• Employee rewards and recognition programs.
• A collaborative, purpose‑driven culture making a difference every day.
• Voluntary benefits: pet insurance, identity protection, legal insurance.

Work Hours

8‑hour shifts available. No weekends, no holidays, no on‑call. Hours of Operation: Monday – Friday, 8:00 am – 4:30 pm.