Medical Assistant (Temporary)

University of the Pacific; Stockton (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

University of the Pacific seeks a Medical Assistant (Temporary/Casual) to support Sacramento, Stockton, and San Francisco clinics. The role covers clinical and administrative tasks, EMR data entry, patient education, vaccination administration, and basic lab testing. Travel between campuses may be required to support patient care.

The position emphasizes teamwork, accuracy, and professional demeanor while assisting providers and maintaining patient records across campuses.

Qualifications

• Two years’ experience in a medical office or hospital setting.
• Medical Assistant Certification.
• Phlebotomy certification or training within six months of start date.
• Graduate of approved program meeting state venipuncture, injections and skin tests.
• Knowledge of EMR systems and medical terminology.

Responsibilities

• Obtain vital signs and input into EMR.
• Prepare patients for examination and assist providers.
• Administer medications as ordered (oral, intradermal, subcutaneous, IM).
• Perform CLIA-waived in-house lab tests (rapid strep, mono, influenza, urine, pregnancy, glucometer).
• Schedule patients across campuses and manage sick-call availability.
• Provide front desk support and basic clerical tasks.
• Maintain clinical records, inventory, and supply PAR levels.
• Educate students about health care issues and health insurance.

Skills

Medical terminology

Customer service

Communication skills

EMR proficiency

Education

Medical Assistant Certification

BLS / AED certification

Phlebotomy certification or training

Job description

Primary Purpose

The Medical Assistant (Temporary/Casual) is responsible for assisting students and staff in all clinical and administrative support for patient care and treatment. The essential functions listed below are intended to identify those that are generally assigned. The Medical Assistant may perform many if not all functions, and in addition, other responsibilities may be assigned that are unit specific and based on business need and scope of care of the Medical Assistant. This position will be in the Sacramento Clinic but may be required to travel to Stockton and San Francisco clinics under certain circumstances.

Primary Purpose

The Medical Assistant (Temporary/Casual) is responsible for assisting students and staff in all clinical and administrative support for patient care and treatment. The essential functions listed below are intended to identify those that are generally assigned. The Medical Assistant may perform many if not all functions, and in addition, other responsibilities may be assigned that are unit specific and based on business need and scope of care of the Medical Assistant. This position will be in the Sacramento Clinic but may be required to travel to Stockton and San Francisco clinics under certain circumstances.

Essential Functions

• Performs basic clinical duties as assigned and which are within the scope of his/her practice and experience:
• Obtains vital signs inputs into Electronic Medical Record ( EMR )
• Prepares patients for examination
• Assists a provider with medical procedures
• Educate students about health care issues and health insurance.
• Participate in outreach activities
• Administers medications as ordered by oral, intradermal, subcutaneous, or intramuscular route
• Performs fingerstick blood glucose checks
• Obtains urine and performs urine tests ordered by provider
• Performs electrocardiograms (EKGs)
• Processes lab specimens for courier pick up
• Performs CLIA -waived in-house lab tests (specifically, rapid strep, rapid mono, influenza, urine, pregnancy, and glucometer blood glucose tests)
• Administers vaccines and PPD skin tests as ordered
• Cleans and restocks clinical areas
• Orders supplies and medications for all campuses, while maintaining PAR levels
• Monitors inventory and expiration dates of supplies
• Provides general information to patients, visitors, staff and physicians.
• Handles and/or resolves patient dissatisfaction or concerns.
• Refers patient concerns to the appropriate individual for resolution, as necessary.
• Maintains a professional demeanor.
• Maintains and documents, clinical records and forms.
• Scans documents into patient charts through use of EMR system.
• Enters immunizations into the EMR .
• Serves as Key person for staff for Point N Click and EMR program issues.
• Performs basic administrative, clerical, and technical supportive tasks including, but not limited to:
• Schedules patients for all three campuses for Health Services
• Manage the schedule so sufficient sick call appointments are available on any given day
• Updates patient demographic information
• Monitor’s completion of compliance forms, collection of student health fees and confirms health insurance using Electronic Medical Record system
• Performs opening and closure procedures, adhering to expectations of Attendance/Tardiness policy
• Uses time management skills to multi-task with excellect attention to detail and accuracy
• Maintains working inventory of clinic office supplies: reorders as needed
• Performs front desk support and cashier duties for Student Health Services when needed
• Performs basic account/record keeping functions by posting all client transactions, confirming accuracy of the ticket, and accounting for all monies and credit transactions received for services and fees by the end of each working day.
• Monitors and collects outstanding student balances and no-show fees.
• Provides cross-coverage for CAPS and SHS administrative assistant as needed.
• Participate in Health and Wellness outreach activities
• Support Immunization compliance program
• Performs other duties, including participation on campus committees, as assigned

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff. This position serves as Campus Security Authority ( CSA ) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them.

Minimum Qualifications

• High School Diploma or G.E.D.
• Medical Assistant Certification
• Completed Certification and Licensure for Phlebotomy Technician or successfully obtained within six (6) months of start date.
• Graduate of approved program of training, which meets state requirements to perform venipuncture, injections and skin tests, with certificate of satisfactory completion.
• Two (2) years’ experience in a medical office or hospital setting with utilization of clinical skills.
• Current BLS / AED for professional rescuers and healthcare providers.
• Excellent customer and communication service skills with ability to handle difficult situations with professionalism and compassion.
• Demonstrate knowledge of medical terminology and medical office practices.

Preferred Qualifications

• Proficiency in medical billing and insurance claims to perform functions when necessary.
• Solid computer skills and proficiency with medical billing systems.
• Demonstrate knowledge and understanding of all State and Federal confidentiality regulations.
• Ability to deal with difficult or stressful situations with professionalism and calm.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.