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Tampa General Hospital is seeking a Medical Assistant Tech Lead to serve as an informal leader, mentoring MAs and coordinating clinical workflows. The Lead MA ensures adherence to established policies and standards while supporting physicians and staff in delivering high-quality patient care.
Under limited supervision, the LMA oversees MA roles, demonstrates clinical expertise, and maintains safety protocols to optimize patient experiences and clinic efficiency.
The Lead Medical Assistant (LMA) is a crucial role in the efficient operation of the clinic, serving as a key liaison between the medical assistant team, healthcare providers, and administrative staff. Under limited supervision of the department manager and Office Supervisor, the LMA ensures adherence to established policies, procedures, and professional guidelines while performing all aspects of the Medical Assistant (MA), Certified Medical Assistant (CMA), and Senior Medical Assistant (SMA) roles. The LMA takes proactive initiative and serves as an informal leader, assuming additional responsibilities related to operational needs and providing mentorship and guidance to other medical assistants. This includes demonstrating expertise in clinical support, maintaining awareness of safety protocols, and effectively coordinating workflow to ensure smooth operations and a high-quality healthcare experience for patients