The Medical Assistant supports physicians, nurses, and other clinical staff in providing safe and efficient patient care within the Surgical Center. This position assists with patient preparation, pre-operative and post-operative activities, vital signs, documentation, patient flow, procedure room readiness, and other clinical and administrative duties under the direction of licensed clinical staff.
QUALIFICATIONS/EDUCATION
- High School Diploma or equivalent required.
- Bilingual English/Spanish preferred; must be able to read, write, and speak English.
- One (1) to two (2) years of related experience in a medical, surgical, endoscopy, or procedural setting preferred.
- Knowledge of medical terminology.
- Strong interpersonal and patient service skills.
- Excellent verbal and written communication skills.
- Strong attention to detail and data-entry accuracy.
- Strong organizational skills and ability to multitask effectively in a fast-paced environment.
- Ability to comply with OSHA, HIPAA, infection control, and safety requirements.
- Proficiency with computers, Electronic Health Records (EHR), email, e-fax, and other systems required to perform assigned duties.
CERTIFICATIONS/LICENSES
- Medical Assistant Certification preferred.
- Current Basic Life Support (BLS)/CPR Certification preferred.
ABILITIES/SKILLS
- Excellent communication and customer service skills.
- Ability to assist with patient care activities within the Medical Assistant's permitted scope and under appropriate clinical supervision.
- Ability to recognize and promptly report abnormal vital signs or changes in a patient's condition to licensed clinical staff.
- Strong organizational skills and ability to multitask effectively.
- Ability to work independently within assigned responsibilities and as part of the Surgical Center team.
- Ability to maintain patient confidentiality and comply with HIPAA requirements.
- Ability to follow infection control, safety, and universal precautions.
- Ability to properly use Personal Protective Equipment (PPE).
- Basic computer skills and ability to document accurately in the EHR.
- Dependable, professional, detail-oriented, and able to follow established policies and procedures.
SUPERVISORY RESPONSIBILITIES
N/A
ESSENTIAL DUTIES/RESPONSIBILITIES
- Assist with daily patient flow throughout the Surgical Center, including pre-operative and post-operative areas, as assigned.
- Greet patients and assist with preparing them for their scheduled procedure.
- Verify patient information and assist with ensuring required documentation is available in the medical record.
- Measure and document vital signs, including blood pressure, pulse, temperature, height, and weight, as applicable.
- Obtain and document patient information, including current medications, allergies, and medical history, as directed.
- Recognize abnormal vital signs or changes in patient condition and immediately report them to the appropriate nurse or physician.
- Assist clinical staff with preparing patients for procedures within the Medical Assistant's scope of responsibility.
- Assist with patient positioning, transport, and movement within the Surgical Center as directed by licensed clinical staff.
- Prepare patient care and procedure areas with necessary supplies and equipment.
- Clean, disinfect, and prepare patient care areas between patients according to established infection-control procedures.
- Maintain clean, organized, and appropriately stocked clinical areas.
- Monitor clinical supply levels and notify the appropriate supervisor when supplies need to be replenished.
- Assist with receiving, organizing, and storing clinical supplies.
- Report malfunctioning medical equipment, safety concerns, or other issues immediately to the appropriate supervisor.
- Assist with maintaining accurate patient records and completing assigned documentation in the EHR.
- Assist with patient discharge workflow and instructions as directed by licensed clinical staff.
- Respond professionally to patient questions and refer clinical questions to the appropriate nurse, physician, or other licensed provider.
- Follow Infection Control, OSHA, biomedical waste, and exposure-control requirements.
- Follow HIPAA requirements and maintain the confidentiality of patient information.
- Follow all Surgical Center policies, procedures, safety protocols, and emergency procedures.
- Work collaboratively with physicians, nurses, anesthesia personnel, technicians, administrative staff, and other members of the Surgical Center team.
- Conduct all activities in a professional, courteous, and patient-focused manner.
- Perform other duties as assigned by management and within the scope of the position.
BENEFITS
We offer a competitive salary. Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401(k) benefits.