Medical Assistant – Substance Use Services

Colonial Group; New Rochelle, Northern (NY, KY); Hybrid; USD 46,000 - 48,000; Full time

Job summary

Colonial Group in New Rochelle, NY is seeking a Medical Assistant to support an Opioid Treatment Program in a clinic setting. The MA will assist providers, coordinate appointments, manage specimens, and ensure timely communication with laboratories to support efficient care.

Responsibilities include performing EKGs, processing lab orders, documentation in the EHR, and maintaining scheduling with regulatory compliance. HIPAA confidentiality is essential.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant certification required.
• Minimum 1 year experience in healthcare or behavioral health settings.
• Experience with OMH and/or OASAS regulations preferred.

Responsibilities

• Manage specimen collection, labeling, storage, and lab coordination.
• Process lab orders and communicate results and discrepancies.
• Perform EKGs and document in the EHR.
• Schedule appointments including medication management and evaluations.
• Coordinate Medical Director's calendar and dose-decrease scheduling.
• Monitor inventory and notify supervisor for restock.
• Maintain organized provider schedules and accurate documentation.

Skills

Organizational skills

Communication skills

Multitasking

HIPAA compliance

Medical terminology

EMR knowledge

Behavioral health experience

Education

High school diploma or equivalent

Medical Assistant certification

Tools

Electronic Medical Records (EMR)

Job description

Location: New Rochelle, NY

Pay Rate: $25.00 per hour

Hours: Monday-Friday 5:45AM-1:45PM (35 hours per week)

OVERVIEW OF PRIMARY RESPONSIBILITIES

The Medical Assistant (MA) supports the clinical and operational functions of the Opioid Treatment Program (OTP) by assisting providers, coordinating appointments, managing specimen collection processes, maintaining inventory and medical supplies, and ensuring timely communication with laboratories and clinical staff. The MA plays a key role in supporting efficient clinic operations, regulatory compliance, and continuity of care for clients receiving services within the OTP program.

PRIMARY FUNCTIONS

Clinical & Specimen Support

• Manage all specimen-related processes, including collection support, labeling, documentation, storage, and coordination with laboratories.
• Process and track lab orders and communicate with labs regarding results, discrepancies, and follow-up needs.
• Complete toxicology screening documentation, reporting, and tracking in accordance with program requirements.
• Perform EKGs, provide results to the physician for review, and upload/scan completed documentation into the electronic health record (EHR).

Scheduling & Client Coordination

• Schedule appointments for providers including:
• Medication management
• Psychiatric evaluations
• Physical examinations
• Injections
• Lab review appointments
• Coordinate Medical Director’s calendar, including lab reviews and dose decrease scheduling.
• Conduct reminder calls to clients prior to physical exams and psychiatric evaluation appointments.
• Maintain organized provider schedules to support clinic efficiency and continuity of care.
• Maintain accurate and timely documentation related to scheduling, toxicology screenings, and specimen management.
• Support general clinic workflow and administrative functions as assigned.

Inventory & Administrative Support

• Monitor track and report medical, and program inventory for administrative ordering.
• Check expiration dates of medical supplies and notify the Program Supervisor/PSM of items requiring replacement or reorder.

QUALIFICATIONS AND ATTRIBUTES:

• High School Diploma or equivalent required; Medical Assistant certification preferred.
• Experience in behavioral health, substance use treatment, or outpatient medical settings preferred.
• Strong organizational, communication, and multitasking skills.
• Knowledge of medical terminology, laboratory processes, and electronic medical records preferred.
• Ability to maintain professionalism and confidentiality in accordance with HIPAA regulations.

EDUCATION AND EXPERIENCE:

• Medical Assistant certification required
• Minimum of 1 year experience required
• Experience with OMH and/or OASAS regulations preferred

PHYSICAL CHARACTERISTICS:

• These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
• Must be capable to sit or stand in front of a computer for long periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of >25+ pounds

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