Medical Assistant START

mercyFirst; Town of Oyster Bay (NY); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance

403B retirement

Life insurance

Paid time off

Employee assistance program

Wellness program

Employee recognition

Job summary

MercyFirst in Syosset seeks a Medical Assistant to support the nursing team for youth in foster care and residential settings. Under the Nurse Supervisor, you will perform clerical tasks and assist with vital signs, triage, labs, hearing/vision tests, and EHR data entry.

The role requires a High School Diploma, a valid driver's license, at least one year of related experience, and bilingual Spanish. Immunization proof is required; ORR onboarding and background checks apply.

Qualifications

• High School Diploma or Equivalent is required.
• Must have and maintain a valid Driver’s License with a satisfactory driving record for most positions.
• Minimum 1 year's related experience required.
• Bilingual Spanish required.
• Knowledge of infection control. Good organizational skills, ability to communicate effectively, both verbally and in writing. Knowledge of Microsoft Word, electronic health records and medical terminology.
• Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and DEIB.

Responsibilities

• Conduct all work with good faith and compliance with all legal and regulatory requirements.
• Maintain good attendance and report to work on time.
• Complete attendance records accurately.
• Safeguard confidential information.
• Successfully complete minimum training requirements.
• Communicate accurate information in a timely manner to supervisors.
• Accurately complete job‑related documentation in a timely manner.
• Communicate in a professional manner to children, families, peers, outside agencies/vendors.
• Demonstrate cultural competence.
• Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.
• Continually seek to improve the efficiency and effectiveness of their department and the agency.
• Organize tasks, data, and work area.
• Manage time effectively.
• Communicate effectively, both verbally and in writing.
• Maintain a safe and secure environment for clients.
• Take vital signs.
• Triage patients.
• Obtain certain lab specimens.
• Administer hearing and vision tests.
• Perform infection control inspections for exam rooms between patients and after clinic.
• Instruct staff on proper infection control techniques.
• Organize supplies and stock exam rooms with necessary items.
• Perform EKG tests as ordered by physician.
• Electronic Health Record-Data entry responsibilities.
• Specialty Care Referrals and outreach to obtain medical findings/records from external provider.
• Dental Referrals.
• Track and process invoices for payment with the Fiscal department.
• Document observations and activities.
• Maintain appropriate professional boundaries with clients and staff.
• Data entry.
• Answering phone calls and emails.
• Communicate and respond effectively, professionally, and timely via phone calls and email correspondence.
• Communicate emergency information to Medical Provider/Director or supervisor in a timely manner.
• Assist with special projects.
• Schedule appointments.
• Request medical records.
• Conduct medical and program supply inventories.
• Maintain appropriate boundaries.
• Follow all MercyFirst’s established policies and procedures.
• Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles.

Skills

Bilingual Spanish

Infection control

Organizational skills

Verbal and written communication

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Electronic Health Records

Medical terminology

Job description

LOCATION: Syosset

REPORTS TO: Nursing Supervisor

DEPARTMENT: START / Refugee Services

SCHEDULE: Full - Time / Onsite

$1,000 Hiring Bonus

AGENCY BACKGROUND:

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life‑changing interventions. We provide community‑based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short‑term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re‑imagine their futures and develop their full potential.

PROGRAM BACKGROUND:

The children in our START with Hope program are in the U.S. as children whose parents/guardians are not physically with them. Many of our children have fled dangerous and violent situations in their own home countries, including but not limited to Central and South America. Most of our children have suffered devastating losses through trauma, violence, abandonment, poverty, substance abuses, or abuse. The children’s safety, nutritional, medical, emotional health and education are our top priorities.

SUMMARY:

Under the direction of the Nurse Supervisor, the Medical Assistant will assist the medical team in providing safe and knowledgeable medical assistance for youth in foster care and in residential settings. Responsible for general clerical tasks within the Medical Program as assigned by the supervisor.

REQUIRED QUALIFICATIONS:

All employment at MercyFirst under the Office of Refugee Resettlement (ORR) is contingent upon successfully completing all onboarding and background check requirements in addition to completing ORR’s suitability process.

ORR requires all candidates and employees to show proof of immunity to vaccine‑preventable diseases transmitted by the respiratory route if working directly with children, including Varicella, MMK (Measles, Mumps, and Rubella) DTaP or DTap, and Influenza.

Funding source for this position requires proof of certain vaccines (MMR, Varicella, and DTap). The MMR is for measles, mumps and rubella. The Varicella is for chicken pox. And the DTap is for diphtheria, tetanus and pertussis (whooping cough). If you do not have proof of these vaccines, you can opt to be re‑vaccinated or to take "titer" tests. Titer tests are simple blood tests that determine if you have enough antibodies in your immune system to still possess their protection or if you need booster vaccines.

If you do not have proof of vaccinations, you can look at this website for tips on how to locate your records:

https://www.health.ny.gov/prevention/immunization/locating_old_immun_records.htm#how_find

• High School Diploma or Equivalent.
• Must have and maintain a valid Driver’s License with a satisfactory driving record for most positions.
• Minimum 1 year's related experience required.
• Bilingual Spanish required.
• Knowledge of infection control. Good organizational skills, ability to communicate effectively, both verbally and in writing. Knowledge of Microsoft word, electronic health records and medical terminology.
• Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion and Belonging (DEIB).

RESPONSIBILITIES:

• Conduct all work with good faith and compliance with all legal and regulatory requirements.
• Maintain good attendance and report to work on time.
• Complete attendance records accurately.
• Safeguard confidential information.
• Successfully complete minimum training requirements.
• Communicate accurate information in a timely manner to supervisors.
• Accurately complete job‑related documentation in a timely manner.
• Communicate in a professional manner to children, families, peers, outside agencies/vendors.
• Demonstrate cultural competence.
• Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.
• Continually seek to improve the efficiency and effectiveness of their department and the agency.
• Organize tasks, data, and work area.
• Manage time effectively.
• Communicate effectively, both verbally and in writing.
• Maintain a safe and secure environment for clients.
• Take vital signs.
• Triage patients.
• Obtain certain lab specimens.
• Administer hearing and vision tests.
• Perform infection control inspections for exam rooms between patients and after clinic.
• Instruct staff on proper infection control techniques.
• Organize supplies and stock exam rooms with necessary items.
• Perform EKG tests as ordered by physician.
• Electronic Health Record-Data entry responsibilities.
• Specialty Care Referrals and outreach to obtain medical findings/records from external provider.
• Dental Referrals.
• Track and process invoices for payment with the Fiscal department.
• Document observations and activities.
• Maintain appropriate professional boundaries with clients and staff.
• Data entry.
• Answering phone calls and emails.
• Communicate and respond effectively, professionally, and timely via phone calls and email correspondence.
• Communicate emergency information to Medical Provider/Director or supervisor in a timely manner.
• Assist with special projects.
• Schedule appointments.
• Request medical records.
• Conduct medical and program supply inventories.
• Maintain appropriate boundaries.
• Follow all MercyFirst’s established policies and procedures.
• Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles.
• Understanding and willingness to commit to the Agency’s Mission, core values, Sanctuary commitments, and DEIB principles.

BENEFITS/PERKS:

• A comprehensive health insurance package including medical, dental and vision plans for you and your family.
• 403B retirement benefits
• Employer‑paid life insurance and long‑term disability insurance
• Generous paid time off (vacation, personal, sick, 12 paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development.
• Employee wellness program
• Employee recognition activities

Salary:

$43,120 Hiring bonus of $1,000 after 500 worked hours.

MercyFirst is an inclusive, anti‑racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.