Medical Assistant - St. James Clinic - Full-Time, Day Shift

Phelps County Regional Medical Center; Louisiana; On-site; USD 22,000 - 30,000; Full time

Job summary

Phelps Health is seeking a dedicated Medical Assistant to provide direct patient care and clinical support in a fast-paced clinic setting. The role involves taking vital signs, assisting with exams, and documenting thoroughly in the patient chart under supervision of the LPN/RN or physician.

You will handle phone routing, patient inquiries, and assist with medication administration while upholding infection control and safety protocols.

Qualifications

• Direct patient care and clinical support as delegated by licensed staff.
• Ability to take vital signs, assist with procedures and patient assessments.
• Strong communication with patients and team; maintains professionalism.

Responsibilities

• Follows hospital safety policies including infection prevention and patient handling.
• Provides direct patient interactions, escorts to rooms, and documents information in the patient chart.
• Routes messages and questions to appropriate personnel; communicates test results to patients when needed.
• Assists with medications administration (oral, IM, SQ) as ordered and ensures proper verification.
• Performs point-of-care lab tests and collects specimens as ordered by the provider.
• Schedules procedures, appointments, and referrals; processes prior authorizations as required.
• Manages supplies; keeps exam areas clean and stocked for efficiency.
• Educates patients about MyChart benefits and assists with patient portal setup.
• Supports orienting and training new medical assistants; works as part of the team.

Skills

Patient care

Vital signs

Communication

Multitasking

Education

Accredited Medical Assistant program

Tools

My Chart

Job description

General Summary

The Medical Assistant functions within his/her skill set in providing patient care as delegated by the clinic LPN/RN, physician or mid-level provider (APP). Must be well organized, display's a high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, critical thinker and able to perform in a fast-paced work environment.

Essential Duties and Responsibilities

• Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, notification of the licensed nurse when patient condition changes to ensure that patient care is provided in an optimally safe environment.
• Provides direct interaction to patients in the clinic including escorting patients to rooms, obtaining vital signs, EKG's, verification of medications, allergies, past medical/surgical/family history and chief complaint/visit reason according to provider preference, documenting accurate information in the patient chart in a timely manner.
• Routes phone messages, patient questions, and telephone communications to appropriate personnel.
• Acts as a general liaison between physician/APP and patient. Calls patients with normal/abnormal test results, answer's questions and assisting physician with return calls.
• Assists with renewal and authorization of medications and administers medications (oral, IM and SQ) as ordered.
• Performs point of care lab testing and obtains blood samples and other specimens for lab testing as ordered.
• Schedules appointments, surgeries, diagnostic procedures, and admissions as ordered by the physician. Completes necessary paperwork, prior authorization, referrals and documentation in a timely manner.
• Monitors supply inventory, assuring adequate supplies, cleans and stocks exam areas.
• Informs and sets up patients and/or guardian for My Chart at the time of service and informs and educates patients regarding the benefits of signing up for My Chart.
• Assists in orientating and training new medical assistants.
• Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, works as a team and assists all team members, and meets attendance/punctuality requirements.

Education

Completion of an accredited Medical Assistant or Medical Specialist program required or equivalent amount of working experience as a Medical Assistant or Registered/Certified as a Medical Assistant. High school diploma.

Work Experience

One-year Medical Assistant or other medical specialist experience preferred but not required. Medical Clinic experience preferred.

Certification/License

Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) through an approved accrediting organization, such as the American Medical Technologist (AMT) preferred. American Heart Association Basic Life Support certification required.

Mental/Physical Requirements

Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

Frequent exposure to infectious disease and hostile persons at times. Frequent exposure to communicable disease via blood and other body fluids. Minimal physical discomfort.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself!