Medical Assistant - Special Medicine Clinic

Eskenazi Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Eskenazi Health seeks a Community Health Worker (CMA) to educate the Hispanic community and bridge gaps in care. The role includes conducting telephonic assessments, coordinating referrals, and promoting access to health services across Eskenazi Health facilities and outreach sites in Indianapolis.

The candidate will deliver weekly health education at community venues such as the Mexican Consulate, and help participants apply for health insurance or care programs.

Qualifications

• Bilingual preferred.
• Effective communication skills.
• Ability to interact with diverse populations.

Responsibilities

• Provide education to the Hispanic population in the community.
• Coordinate and address gaps in care for multiple conditions.
• Conduct telephonic assessments and monitoring of participants.
• Plan, coordinate, and deliver patient education.
• Document incoming calls and follow up with individuals.
• Facilitate referrals to primary care, specialists, and community resources.

Skills

Bilingual

Effective communication

Cultural competency

Data entry

Community health education

Job description

Division:Eskenazi Health Sub-Division: Hospital Req ID: 26875 Schedule: Full Time Shift: Varied (Days/Evenings)

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status NonexemptJob Role Summary The CMA provides education in a culturally and sensitive manner to the Hispanic population in the community. Coordinates and addresses gaps in care for multiple managed conditions and ensures that the participants in the Ventanilla de Salud (VDS) program are getting access to the best health care available. Conducts assessments, evaluations, and monitors participants through telephonic techniques. Responsible for planning, coordinating, and delivering patient education

Essential Functions and Responsibilities

• This is a grant funded position
• Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County.
• Models Eskenazi Health values
• Documents incoming calls and follows up with individuals
• Assesses needs and clinical options, and facilitates referrals to various primary care providers, specialists, healthcare facilities and community resources
• Facilitates Weekly health screenings at the Mexican Consulate including glucose, A1C, Cholesterol, Blood Pressure, and BMI
• Obtains blood samples
• Measure and record vital signs
• Schedules appointments
• Conducts weekly health education presentations on chronic disease as needed
• Promotes health awareness for a live audience at the Mexican Consulate in Indianapolis
• Records educational mini workshops on a specific chronic disease to be viewed on social media for a better understanding of the illness
• Refers participants to apply for health insurance or a health care program
• Perform data entry

Job Requirements

• Valid driver's license
• Bilingual preferred
• Bicultural or culturally aware of Latino, Mexican Americans
• Experience with community health education and outreach

Knowledge, Skills & Abilities

• Effective communication skills
• Must be proficient using a computer
• Ability to work cooperatively with multi-discipline teams
• Maintain a high degree of flexibility, creativity, and initiative
• Effective communication skills
• Ability to understand and carry out written orders
• Exhibit hand-eye coordination and manual dexterity when working with patients and/or equipment
• Ability to appropriately interact with patients from all economic, educational, social, cultural, ethnic backgrounds

Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.

Nearest Major Market: Indianapolis