Medical Assistant, Senior

UPMC; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Excellent benefits

Friendly team

Pleasant work environment

Job summary

UPMC Magee-Women's Hospital is seeking a Senior Medical Assistant to support the OP Oncology Unit. The role involves patient care, clerical duties, and acting as a lead for daily workflow. Daylight shifts are required with no weekend or holiday commitments.

The candidate will assist physicians, coordinate patient flow, manage records, and support infection control while ensuring HIPAA compliance. A friendly, collaborative team environment is emphasized.

Qualifications

• Assist physicians with patient care and clerical tasks.
• Lead team for day-to-day workflow and office procedures.
• Maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Mentors, orients and trains staff.
• Serve as the department super user for Epic Care.
• Identify opportunities for improvement in clinical/non-clinical functions and procedures.
• Lead routine meetings to communicate procedural changes and improve service quality.
• Send/receive patient records in accordance with HIPAA and regulations.
• Obtain lab/x-ray reports, schedule appointments, verify insurance.
• Prepare and manage charts; set up rooms; maintain infection control.
• Check schedules and organize patient flow; assist patients with transfers.
• Answer calls and provide patient education as directed.
• Under doctor supervision, administer injectable medications and vaccines when appropriate.
• Perform phlebotomy, EKGs, and level one labs; assist physicians with procedures.

Skills

Patient care

Clerical tasks

HIPAA compliance

Education

Medical Assistant certification

Tools

Epic Care

Job description

Join our team of Life Changers!

Magee - Women's Hospital of UPMC is hiring a Full Time Medical Assistant, Seniorto support the OP Oncology Unit.

This position will work daylight shifts. No weekend and holiday availability is required to support the hours of operation.

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks.

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.
Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
• Serve as the department super user for Epic Care.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.