Medical Assistant - Rheumatology Clinic - Full Time

Ochsner Health; New Orleans (LA); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

Ochsner Health in New Orleans is looking for a skilled medical assistant to provide individualized care to patients. This role involves supporting the care team, handling patient inquiries, and maintaining accurate documentation. Strong communication skills and the ability to handle confidential information are essential for this position.

The ideal candidate will have a high school diploma and BLS certification, with a preference for those who have completed medical assistant training. Join us to make a difference in patient care.

Qualifications

• Required: Experience working with and maintaining confidential information in a fast‑paced environment.
• Required: Basic Life Support (BLS) certification from the American Heart Association.

Responsabilités

• Supports the patient and provider throughout the patient visit.
• Ensures patient's questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication.

Connaissances

Clinical knowledge

Effective verbal and written communication skills

Proficiency in using computers and software

Strong interpersonal and customer service skills

Formation

High school diploma or equivalent

Completion of a formal medical assistant training program

Description du poste

Job Summary

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of varied backgrounds and ages and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

Responsibilities & Duties

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient's questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures, requesting permissions and communication style.
• Performs other related duties as required.

Education

• Required: High school diploma or equivalent.
• Preferred: Completion of a formal medical assistant training program.

Work Experience

• Required: Experience working with and maintaining confidential information including experience working in a fast‑paced environment with minimal supervision.

Certifications

• Required: Basic Life Support (BLS) from the American Heart Association.

Knowledge, Skills, and Abilities

• Clinical knowledge.
• Proficiency in using computers, software, and web‑based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Physical and Environmental Demands

Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Requires walking or standing to a significant degree or a production rate pace involving pushing and/or pulling of materials. Must be able to use mechanical lifting devices or team lifts. Duties performed routinely require exposure to blood, body fluid and tissue, and may involve hazards such as hazardous medications or waste.

EEO Statement

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.