Medical Assistant (Remote) - Virtual Primary Care

Atrium Health; Charlotte (NC); Remote; USD 32,000 - 47,000; Full time

Benefits offered by this job

Sign-on bonus

Remote work

NC/SC residency

Job summary

Advocate Health is seeking a Medical Assistant II for a 100% remote role supporting telemedicine services for the Charlotte market. The position requires NC or SC residency, with a standard 40-hour work week and hours 8:00 AM to 5:00 PM from Monday to Friday, including a daily lunch break.

The role involves rooming patients, vitals, basic lab tests, coordinating follow-up care, and assisting providers with exams and minor procedures.

Qualifications

• High School Diploma or GED required.
• Completion of accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EM
• Recognized or certified as a CMA or RMA by one of the following National Organizations: AAMA, NHA, NHCWA, NCCT, ARMA AMT, NAHP, NRMA
• Current AHA BLS certification and two years of experience in a clinical practice setting as a Medical Assistant

Responsibilities

• Room patients, obtain vital signs, and update medical information.
• Collect specimens and perform basic laboratory testing using infection control standards.
• Assist providers with exams, procedures, and minor surgeries.
• Administer medications, immunizations, injections, and IV therapy as permitted.
• Educate patients and coordinate follow-up care, referrals, appointments, and prescription refills.
• Document patient information and communicate effectively with providers and care team members.
• Perform advanced clinical procedures such as EKGs, phlebotomy, spirometry, wound care, catheterization, and suture/staple removal, as trained and supervised.
• Prepare, clean, stock, and maintain exam rooms, equipment, and supplies.
• Perform equipment maintenance, sterilization, and quality checks.
• Support quality improvement, patient-centered care, and care management initiatives.
• Deliver age-appropriate care while assessing and addressing the unique needs of patients across the lifespan.

Skills

Clinical skills

Communication

EMR proficiency

Customer service

Education

High School Diploma or GED

MA program completion or DD214 clinical training

CMA/RMA certification

BLS certification

Tools

EMR systems

Job description

Department

05703 GCMG Telemedicine: Virtualist Primary Care - Virtual Health: Primary Care Support

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

• Monday-Friday
• 8:00 AM - 5:00 PM (12:00 PM - 1:00 PM daily lunch break)
• 100% remote - must have NC or SC residency. Other states not eligible.
• Remote work policy applies

Pay Range

$22.90 - $34.35

This is a 100% remote position supporting virtual primary care providers for the Charlotte market. Must reside in North Carolina or South Carolina. Other states not eligible.

This position is sign-on bonus eligible if the candidate meets organization qualifications.

The Medical Assistant II supports the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.

Job Requirements

• High School Diploma or GED required
• Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EM
• Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)
• Current American Heart Association (AHA) BLS certification
• Two years of experience in a clinical practice setting as a Medical Assistant

Key Responsibilities

• Room patients, obtain vital signs, and update medical information.
• Collect specimens and perform basic laboratory testing using infection control standards.
• Assist providers with exams, procedures, and minor surgeries.
• Administer medications, immunizations, injections, and IV therapy as permitted.
• Educate patients and coordinate follow-up care, referrals, appointments, and prescription refills.
• Document patient information and communicate effectively with providers and care team members.
• Perform advanced clinical procedures such as EKGs, phlebotomy, spirometry, wound care, catheterization, and suture/staple removal, as trained and supervised.
• Prepare, clean, stock, and maintain exam rooms, equipment, and supplies.
• Perform equipment maintenance, sterilization, and quality checks.
• Support quality improvement, patient-centered care, and care management initiatives.
• Deliver age-appropriate care while assessing and addressing the unique needs of patients across the lifespan.

Skills & Qualifications

• Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Apply increased knowledge and experience to support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistant IIs must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.