Medical Assistant Receptionist McLaren Medical Group - Primary Care

Mclaren-Health-Care; Caro (MI); On-site; USD 34,000 - 48,000; Full time

Job summary

McLaren Health Care is seeking a Medical Assistant Receptionist for the McLaren Medical Group - Primary Care. The role supports patient care under supervision, handles registration, scheduling, and insurance tasks, and assists providers with exams and procedures.

Day-to-day duties include preparing exam rooms, documenting patient information, and performing routine procedures as directed. Required is a high school diploma or equivalent; graduation from an approved MA program or one year MA

Qualifications

• High school diploma or equivalent is required.
• Graduate of approved Medical Assistant program or 1 year MA experience preferred.
• BLS certification within 6 months for Rural Health Designation clinics.
• For float positions, travel between clinics is required.
• Electronic medical record experience preferred.

Responsibilities

• Provides patient care support under supervision and assists in examinations.
• Prepares exam rooms and stocks supplies for visits.
• Manages patient registration, scheduling, insurance co-pays, and deductibles.
• Documents interventions, vital signs, and medications in the chart or EMR.
• Administers EKGs, PFTs, immunizations, and venipuncture as directed.

Skills

BLS Certification

EMR experience

Insurance billing experience

Medical office experience

Education

High school diploma or equivalent

Graduate of approved Medical Assistant program

Tools

EMR software

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Medical Assistant Receptionist McLaren Medical Group - Primary Care

Under general supervision, and according to established policies and procedures, will provide excellent patient by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.

Essential Functions and Responsibilities:

1. Performs to service excellence standards:
   • Responds promptly, professionally and courteously to all customers’ needs.
   • Cooperates and communicates effectively with all patients, families and staff.
   • Contributes to continuous quality improvement efforts.
2. Prepares examining rooms including turning on computer terminals and stocks room with supplies.
3. Organizes forms for physicals, etc.
4. Works collaboratively with provider to assists in providing care to patients:
   • Prepares patient and necessary equipment/supplies for visit.
   • Documents all interventions, patient/family responses, medication dispensed or prescribed, vital signs, etc. in patient chart and/or computer system.
   • Administers EKGs, PFTs, immunizations, medicines, draws blood, etc. as directed.
   • Obtains approval for and phones in prescriptions as directed.
   • Completes lab slips and referral forms as directed.
   • Assists with routine procedures for gynecological exams, physicals, and office visits, etc.
5. With focus on customer service, takes telephone messages from patients, returns messages, and provides information to others as requested/directed.

Qualifications:

Required:

• High school diploma or equivalent.
• Graduate of approved program for Medical Assistant or 1 year of Medical Assistant experience.
• For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire
• For positions designated as float positions, travel to or between clinics is required

Preferred:

• Certified Medical Assistant.
• Electronic medical record experience.
• Experience with insurance billing procedures
• One year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Additional Information

• Schedule: Full-time
• Requisition ID: 26011955
• Daily Work Times: 7:30AM - 4:30PM, variable
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.