Medical Assistant - Pulmonary Clinic (EJGH)

LCMC Health; New Orleans (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient & Clinical Support Clerk to welcome patients, document vital signs, schedule appointments, and ensure smooth arrivals and check-outs in a daytime outpatient clinic.

You will maintain EMR records, coordinate follow-ups, and support the clinical team while upholding HIPAA privacy and infection-control practices; a High School diploma or GED and BLS are required.

Qualifications

• High School Diploma/GED or equivalent OR 2 years of work experience.
• BLS certification through the American Heart Association.
• Familiarity with general medical terminology.

Responsibilities

• Welcome patients and assist throughout their clinic visit.
• Measure and document vital signs and communicate abnormal findings to nursing staff or providers.
• Assist with scheduling new and follow-up appointments.
• Help ensure patients have a smooth arrival and check-out experience.
• Recognize urgent or emergency situations and respond according to procedures.
• Prepare, clean, disinfect and maintain clinic equipment and exam rooms.
• Stock exam rooms and maintain necessary clinical supplies and linens.
• Collect, prepare and secure laboratory specimens for testing or transport.

Skills

Communication skills

Organization

Multitasking

Education

High School Diploma/GED

2 years of work experience

Tools

Microsoft Office

Job description

Schedule & Highlights

• Monday – Friday 8:00 AM – 5:00 PM
• No weekends!
• Outpatient clinic setting
• Consistent daytime schedule
• Opportunity to work directly with patients and clinical team members

What You'll Do

Patient & Clinical Support

• Welcome patients and assist throughout their clinic visit.
• Measure and document vital signs and communicate abnormal findings to nursing staff or providers.
• Assist with scheduling new and follow-up appointments.
• Help ensure patients have a smooth arrival and check-out experience.
• Recognize urgent or emergency situations and respond according to established procedures.
• Prepare, clean, disinfect and maintain clinic equipment and exam rooms.
• Stock exam rooms and maintain necessary clinical supplies and linens.
• Collect, prepare and secure laboratory specimens for testing or transport, as needed.

Documentation & Coordination

• Accurately document information in the patient's electronic medical record (EMR).
• Access laboratory and radiology results and outside medical records.
• Update patient demographic information and coordinate follow-up appointments.
• Assist with obtaining and organizing clinical documentation for provider review.
• Request medical records from outside facilities and scan appropriate documentation into the EMR.
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements.

Clinic & Team Support

• Provide professional, courteous and compassionate service to patients, caregivers and team members.
• Communicate clinic needs, concerns and activities to leadership.
• Assist with telephone calls and route inquiries to the appropriate team member.
• Follow established safety and infection-prevention practices.
• Participate in quality and safety initiatives that support excellent patient care.

What We're Looking For

• High School Diploma/GED or equivalent OR 2 years of work experience.
• Certification Basic Life Support (BLS) certification through the American Heart Association.
• Knowledge & Skills Familiarity with general medical terminology.
• Ability to maintain accurate patient records and confidential information.
• Basic computer and data-entry skills, including Microsoft Office.
• Strong organizational and multitasking skills.
• Ability to prioritize responsibilities and work independently.
• Excellent communication and customer-service skills.

Why You'll Love the Schedule

Enjoy the stability of a traditional outpatient clinic schedule: Monday through Friday, 8:00 AM–5:00 PM, with no weekends. It's a great opportunity for someone who wants to continue working in healthcare while enjoying a predictable daytime schedule.

WORK SHIFT:

Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras Deliver healthcare with heart.

• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do
• You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference.