Medical Assistant Psychiatry Full time

Northwestern Medicine Central DuPage Hospital; Winfield (IL); On-site; USD 26,146 - 35,294; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

401(k) matching

Medical coverage

Dental/Vision coverage

Life insurance

Salary increase & bonus

Paid time off

Job summary

Northwestern Medicine Central DuPage Hospital is seeking a Medical Assistant to support physicians, nurses, and staff by facilitating efficient patient flow and assisting with a variety of patient care activities. The role emphasizes safety, confidentiality, and teamwork within a busy clinic.

Responsibilities include preparing exam rooms, taking vital signs, documenting visits, and assisting with ECG, venipuncture, and other procedures under supervision.

Qualifications

• High school diploma or GED required.
• Certification in CMA/RMA/NCMA/CCMA/NRCMA preferred or to be completed within 6 months of hire.
• BLS/CPR certification required or obtained within onboarding period.

Responsibilities

• Ensure efficient patient flow and room readiness.
• Assist with procedures and specimen collection.
• Maintain clean, stocked exam rooms and inventory.
• Support the care team and communicate effectively with patients.
• Perform delegated duties and adhere to safety protocols.
• Participate in staff meetings and promote patient satisfaction.

Skills

Strong computer skills

Education

High school diploma or GED

CMA Certification

RMA Certification

NCMA Certification

CCMA Certification

NRCMA Certification

BLS/CPR certification

Tools

EMR/EHR systems

Job description

The salary range for this position is $18.98 - $25.62 hourly. Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events.

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and other regulatory and accreditation standards.

The Medical Assistant is a member of the health‑care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. They are responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.

Responsibilities

• Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum).
• Performs all other duties as assigned by the Supervisor or Manager.

Qualifications

• High school diploma or GED.
• Current certification in one of the below or must have written proof: AAMA, AMT, NCCT, NHA, NRCMA
• Accepted documentation:
  • New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
  • Non‑Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body
• Within first six months of employment, will complete one of the following certifications after up to two test attempts:
  • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
  • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
  • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
  • Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Zero (0) to two (2) years’ experience in a relevant role.
• Strong computer skills.

Preferred

• Completion of accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Sign-on Bonus Eligibility

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.