Medical Assistant, PRN

American Family Care; Springfield (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

American Family Care is seeking a PRN Medical Assistant to support our urgent care centers in MA and beyond. You will blend clinical tasks with front-desk responsibilities to keep centers running smoothly.

Responsibilities include triage, vitals, venipuncture, basic POC testing, insurance verification, patient registration, and EMR accuracy, with a focus on compassionate patient service. Prior MA certification and BLS are required.

Qualifications

• Completion of an accredited Medical Assistant program.
• Active national MA certification at hire.
• At least 1+ year of experience with insurance verification and patient registration.
• Active BLS certification required or must be obtained within defined onboarding period.
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

Responsibilities

• Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.

Education

Accredited Medical Assistant program

Tools

EMR proficiency (Experity preferred)

Payer portals (Waystar)

Job description

Welcome to the internal careers page for American Family Care's corporate-operated urgent care centers across AL, CT, FL, GA, MA & TN!

When you join the American Family Care team, you play a critical role in our mission to provide the best patient care experience in the urgent care space.

We hope you will find a role here that speaks to you. Our Talent Acquisition team is passionate about bringing our patient care experience to life, and we are thrilled to see you here. We look forward to connecting with you live!

At American Family Care, our PRN Medical Assistants keep our urgent care centers running smoothly by blending clinical skill with patient registration and insurance verification expertise. In this flexible role, you'll pick up at least 4 shifts per month (with the option for more), supporting centers when patient volumes rise or coverage is needed.

This is a perfect fit if you're looking for supplemental income, flexible scheduling, or part-time hours while still making a direct impact in urgent care.

What you'll do

• Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
• Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
• Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

What We're Looking For

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration required.
• Active BLS certification required or must be obtained within defined onboarding period.
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

Additional requirements

• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Why You'll Love Working PRN at AFC

Flexible scheduling — work a minimum of 4 shifts per month with opportunities to pick up more.

Collaborative, supportive, fast-paced team environment.

Ability to maintain clinical skills while balancing other work, school, or family commitments.

Make a meaningful impact on patient care and community health.

Compensation

AFC is committed to pay equity and transparency. The expected pay range for this role is $21 - $24.50 per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by PRN/part-time status).

Work environment

Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25-30 lbs; weekend/evening shifts and float coverage as needed.

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.