Medical Assistant, Primary Prompt Care

New England Child Life; Dover (NH); On-site; USD 41,000 - 52,000; Full time

Job summary

Mass General Brigham in Dover, NH is seeking a Regular full-time Medical Assistant to support clinical and non-clinical patient services under provider supervision. Responsibilities include obtaining medical information, taking vital signs, scheduling, and facilitating patient flow.

The role requires a High School Diploma or equivalent, with preferred BLS and CMA credentials. Onsite work at 10 Members Way supports a busy, patient-centered care team in a hospital setting.

Qualifications

• High School Diploma or Equivalent required.
• Basic Life Support (BLS) certification - preferred.
• Certified Medical Assistant - preferred.
• Direct MA experience or medical field work 0-1 year preferred.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms; liaison with other departments.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare for testing.
• Prepare treatment rooms for patient examinations, keeping rooms neat, clean and stocked.
• Sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.)Site: Wentworth-Douglass HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Our Prompt Care office is located at 10 Members Way in Dover, NH. We provide convenient, appointment-based, same-day care for adults and children ages three months and older who are part of the Wentworth Health Partners network. Our board-certified providers treat a variety of minor illnesses and injuries when patients' primary care providers are unavailable.Our small, collaborative team includes six providers and five clinical team members, with an average daily volume of 45-50 patients.Office Hours- Monday-Thursday: 8:00 AM-7:00 PM- Friday: 8:00 AM-5:00 PM- Saturday: 8:00 AM-2:00 PM (one Saturday every five weeks)Schedule Requirements- Full-day Friday availability is required.- Some scheduling flexibility is available Monday through Thursday.- Team members typically flex six hours during the week they work Saturday.- Holiday coverage is required for six of MGB's ten observed holidays.Summary:This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.Essential Functions-Interview patients to obtain medical information and measure their vital signs, weight, and height.-Show patients to examination rooms and prepare necessary equipment for healthcare providers.-Record patients' medical history, vital statistics, or information such as test results in medical records.-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.-Clean and sterilize instruments and dispose of contaminated supplies.**Qualifications**EducationHigh School Diploma or Equivalent requiredNoLicenses and CredentialsBasic Life Support [BLS Certification] - preferredCertified Medical Assistant - preferredExperienceDirect MA experience or medical field work 0-1 year preferred**Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**10 Members Way**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$19.80 - $24.94/Hourly**Grade**3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.## **Mass General Brigham Competency Framework**At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we're more than a system - we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence.