Medical Assistant; Primary Care

The Centers; Cleveland, Northern (OH, KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical and dental plans

Health Savings Account

Flexible Spending Accounts (Health/Dep

Vision

Continuing education support

Life insurance

401(k) with company contribution

Mental health support

Employee assistance program

Calm subscription

Short and long-term disability

Job summary

The Centers is seeking Medical Assistants to provide general clinic support within a team-based integrated care model (Primary Care and Behavioral Health).

Responsibilities include coordinating referrals, patient intake and discharge, appointment scheduling, phone support, lab coverage, and maintaining exam rooms. Education and patient education duties as directed by providers.

Qualifications

• High school diploma required.
• Current Medical Assistant certification required; Phlebotomy certification preferred.
• One or more year of clinical work experience.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Ability to lift up to 25 pounds.
• Prefer experience with Electronic Medical Records (EMR).
• Abide by all regulations that govern The Centers.

Responsibilities

• Coordinate internal and external referrals for patients.
• Assist with patient intake and discharge and schedule appointments.
• Answer patient phone calls and provide lab coverage.
• Maintain exam rooms and clinical area.
• Provide patient education as directed by the provider.

Education

High school diploma

Medical Assistant certification

Phlebotomy certification (Preferred)

Tools

Electronic Medical Records (EMR) system

Job description

Posted Thursday, September 3, 2026 at 4:00 AM

Medical Assistant; Integrated Care (Primary and Behavioral Health Care

The Centers is seeking Medical Assistants to provide general clinic support through a team-based integrated care model (Primary Care and Behavioral Health). Job duties include but are not limited to assisting with coordinating internal and external referrals, patient intake and discharge, scheduling of patient appointments, assisting with patient phone calls, providing lab coverage and maintenance of exam rooms and clinical area. Medical Assistants develop and provide patient education as directed by the patient’s provider.

• Day Shifts - 8:00am-5:00pm
• No nights or weekends
• Separate accruals for sick time, vacations, holidays (9 holidays)
• Floating Holiday

Job Qualifications

• High school diploma
• Current Medical Assistant certification and Phlebotomy certification(Preferred)
• One or more yearsofclinical work experience
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Ability tolift upto 25 pounds.
• Prefer experience with Electronic Medical Records system.
• Abide by all regulations that govern The Centers

Physical Demands/Work Environment

This job operates in an outpatient health care clinic. While performing the duties of this job, the team member is regularly required to speak and hear. The team member is frequently required to sit, stand, walk, use hands and fingers, and reach with hands and arms. Position is at risk for exposure to bloodborne pathogens as well as other infectious diseases.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

This position does not supervise any position.

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive .

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision
• Support for continuing education and credential renewal
• Life Insurance
• Retirement Savings (401k) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Longterm Disability

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.