Medical Assistant - Primary Care

Convenientmd-; Bangor (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k match

Tuition assistance

Job summary

ConvenientMD is seeking a Medical Assistant to support a fast-paced primary care/urgent care hybrid model in New England. You will interact with patients, explain medications, and assist with triage, vital signs, phlebotomy, and minor procedures, while documenting accurately in EHRs.

The role emphasizes compassion, communication, confidentiality, and teamwork as part of a modern APC approach with integrated technology.

Qualifications

• High school diploma required.
• Medical Assisting certification with 1 year of experience or 2 years as a Medical Assistant.
• BLS certification required (AHA or Red Cross).
• Compassionate, authentic, and patient focused.
• Proactive and confident communicator with colleagues and patients.
• Trustworthy and able to handle confidential information per HIPAA.
• Strong collaboration with the clinical team and other staff.
• Proficient with Microsoft Office; ability to learn NextGen and other systems.

Responsibilities

• Engage with patients in a welcoming, professional manner and provide information on health conditions, treatment plans, and medications.
• Explain medications, dosage instructions, adverse reactions, and follow-up care.
• Support clinical operations: take vital signs, obtain medical histories, assist with minor procedures, and document in EHRs.
• Collaborate with providers on discharge plans and assist with training new team members.

Skills

Compassionate

Proactive communicator

Trustworthy

Effective communicator

Team player

Technically savvy

Microsoft Office

Patient interaction

Education

High school diploma

Tools

NextGen (EHR)

Job description

At ConvenientMD , we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

We believe primary care needs to move beyond conventional thinking to truly center around each patient's personal needs. Our Advanced Primary Care (APC) model challenges the status quo, combining modern clinics with cutting‑edge technology to provide high-quality, team‑based care. By integrating in‑person and virtual primary care with urgent care, we aim to deliver personalized, hands‑on care that proactively educates, connects patients with resources, and simplifies the complexities of downstream care. Join us as a Medical Assistant (MA) and be part of this innovative approach to redefining healthcare.

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
  • Ensure accurate medication preparation and administration techniques.
  • Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

Required Availability

• Medical Assistants must have open-time availability during clinic operating hours, Monday through Friday, from 7:30am to 5:00pm. To ensure seamless patient care and clinic readiness, team members can generally expect to work from 7:15am to 5:15pm, including time for opening and closing procedures. While the schedule primarily aligns with these hours, flexibility may occasionally be required to meet patient and team needs.

Who You Are

• Education: High schooldiplomarequired.
• Certification or demonstrated prior experience: Medical Assisting certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant, preferably in a primary care setting.
• Basic Life Support (BLS) Certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Supportspatients through kindness;demonstratingunderstanding for others and contributing to the creating a community of belonging.
• Proactive and confidentcommunicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directnessboth with colleagues and patients.
• Trustworthy: Ability tomaintainconfidentiality and handle allpatient informationin accordance withHIPAA regulations.
• Effective communicator and cross collaborator: Ability toestablishand maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellentteamplayer: Enjoys collaborating with others and being a part ofa strong teamdynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn NextGen as well as other business systems.

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental,and vision coverage, company paidshort‑termdisability,and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employerrewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, andmore

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

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