Medical Assistant - Primary Care

ConvenientMD; Bangor (ME); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) match

Tuition assistance with Purdue Global

Company-paid short-term disability

Employee discounts

Pet insurance (optional)

Job summary

ConvenientMD in Bangor, ME, is hiring a Medical Assistant for our Advanced Primary Care team. The MA will engage with patients, triage, take vital signs, and assist with basic procedures while supporting care continuity in a team-based clinic.

The role requires a high school diploma, Medical Assisting certification or 1–2 years MA experience, and a BLS credential. Proficiency with MS Office and NextGen is preferred; schedule is full-time, onsite in Bangor.

Qualifications

• High school diploma required.
• Medical Assisting certification with at least 1 year of experience or 2 years as a Medical Assistant, preferably in primary care.
• BLS certification per American Heart Association or Red Cross (not CPR/ACLS or online-only).
• Compassionate, authentic, patient-focused care delivery.
• Proactive, confident written and verbal communicator.
• Trustworthy with patient confidentiality under HIPAA.
• Effective cross-functional collaboration with the clinical team.
• Strong team player skills and tech proficiency with MS Office and NextGen.

Responsibilities

• Interact with patients, explain conditions, treatments, and medications.
• Explain medications and potential adverse reactions; provide lifestyle guidance.
• Support clinical operations: triage, take vital signs, histories, phlebotomy, minor procedures.
• Document patient information in EHRs in compliance with privacy rules.
• Collaborate with clinicians and assist with discharge planning as needed.

Skills

Compassionate

Proactive communicator

Trustworthy

Effective collaborator

Team player

Technically savvy

Education

High school diploma

Medical Assisting certification

1–2 years MA experience

Tools

Microsoft Office

NextGen EHR

Job description

Advanced Primary Care; Bangor, Maine, United States

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

Opportunity

We believe primary care needs to move beyond conventional thinking to truly center around each patient's personal needs. Our Advanced Primary Care (APC) model challenges the status quo, combining modern clinics with cutting‑edge technology to provide high‑quality, team‑based care. By integrating in‑person and virtual primary care with urgent care, we aim to deliver personalized, hands‑on care that proactively educates, connects patients with resources, and simplifies the complexities of downstream care. Join us as a Medical Assistant (MA) and be part of this innovative approach to redefining healthcare.

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
  • Ensure accurate medication preparation and administration techniques.
  • Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

Required Availability

• Medical Assistants must have full‑time availability during clinic operating hours, Monday through Friday, from 7:30 am to 5:00 pm. To ensure seamless patient care and clinic readiness, team members can generally expect to work from 7:15 am to 5:15 pm, including time for opening and closing procedures. While the schedule primarily aligns with these hours, flexibility may occasionally be required to meet patient and team needs.

Who You Are

• Education: High school diploma required.
• Certification or demonstrated prior experience: Medical Assisting certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant, preferably in a primary care setting.
• Basic Life Support (BLS) Certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Support patients through kindness; demonstrating understanding for others and contributing to the creation of a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn NextGen as well as other business systems.

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company‑paid short‑term disability, and optional pet insurance
• 401(k) match after one year of service
• Access to our primary care (depending on location)
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

As set forth in ConvenientMD’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.