Medical Assistant (Practice Operations) - FT/80

Springfield Hospital; Springfield (VT); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision

401k with employer match

Short- and long-term disability

Paid time off

Referral bonuses

Job summary

Springfield Hospital in Vermont is seeking a Medical Assistant to support patient flow and assist clinicians in multiple specialties, including ENT and Orthopaedics. You will take vitals, prepare patients, collect specimens, and assist with minor procedures under supervision.

Excellent communication, infection control knowledge, and comfort with EHRs are essential. We offer competitive wages and benefits, including medical, dental, vision, and retirement plans, with opportunities for growth.

Qualifications

• Medical Assistant Certification or equivalent experience.
• Basic Life Support (BLS) for Healthcare Providers.
• Experience in a physician office (preferred).
• Knowledge of clinical procedures (vital signs, specimen collection, medication administration under supervision, minor surgeries).
• Knowledge of scheduling, records management, EHRs, billing and coding.
• Excellent patient care and communication skills, patient education, and emotional support.
• Infection control protocols and PPE usage; safe, sterile environments.
• HIPAA compliance and patient confidentiality knowledge.
• Strong organizational and multitasking abilities; ability to adapt in a fast-paced setting.

Responsibilities

• Maintain patient flow in the office.
• Respond to information requests in an appropriate way.
• Under supervision, perform procedures in the office setting.
• Apply critical thinking and consider care delivery alternatives.
• Manage self and resources effectively.
• Work across specialty departments including ENT, Orthopaedics, Podiatry, General Surgery, Urology and Gynecology.

Skills

Patient care

Communication skills

Critical thinking

Organizational skills

Multitasking

Time management

Infection control

HIPAA compliance

Education

Medical Assistant Certification

BLS for Healthcare Providers

Tools

EHRs

Job description

Description

The Medical Assistant will:

• Demonstrate the ability to maintain patient flow in the office.
• Demonstrate the ability to respond to requests for information in an appropriate way.
• Under direct supervision and the direction of the practitioner, demonstrate the ability to perform procedures in the office setting.
• Apply critical thinking skills and consider alternatives in the delivery of patient care.
• Manage self and resources effectively.
• Work in all Specialty departments including, Ear Nose & Throat, Orthopaedics, Podiatry, General Surgery, Urology and Gynecology.

Requirements

• Medical Assistant Certification or equivalent experience
• Basic Life Support (BLS) for Healthcare Providers
• Experience in a physician office (preferred)
• Knowledge of clinical procedures, such as taking vital signs (temperature, blood pressure, pulse, and respiration rate), collecting patient specimens (blood, urine, etc.) administering medications (under the supervision of a healthcare provider), and assisting with minor surgical procedures.
• Knowledge of office tasks, including scheduling appointments, maintaining patient records, managing electronic health records (EHRs), verifying insurance information, and handling billing and coding processes.
• Excellent patient care and communication skills including the ability to explain procedures, educate patients on treatment plans, and provide emotional support.
• Possesses a thorough understanding of infection control protocols and safety measures to prevent the spread of diseases including proper hand hygiene, using personal protective equipment (PPE) correctly, maintaining a clean and sterile environment, and following safety regulations.
• Possesses a thorough understanding of medical ethics and legal principles, including patient confidentiality, informed consent, and compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Strong organizational and multitasking skills.
• Ability to prioritize responsibilities, manage time effectively, and adapt to changing situations in a fast-paced healthcare environment.

Salary Range: The base rate for this position is $19.00 - $22.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Springfield Hospital is proud to offer competitive wages, comprehensive benefits package including medical, dental and vision, 401k with an employer match, short- and long-term disability insurance, paid time off, and referral bonuses. Employees are part of a close-knit, mission-driven team that values collaboration and growth.