Medical Assistant - Pittsburgh Internal Medicine (PIMA)

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-site parking

Growth opportunities

Team culture

Work-life balance

Job summary

UPMC's Pittsburgh Internal Medicine – Castle Shannon is hiring a full-time Medical Assistant to support the clinic team in Pittsburgh. The role involves patient flow management, basic clinical tasks, and front-office support.

Shift options include 7:30am-4:00pm, 8:00am-4:30pm, 8:30am-5:00pm, and 9:00am-5:30pm with no weekend or holiday work. On-site parking and a collaborative environment are highlighted benefits.

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills and knowledge of medical terminology.
• Previous Medical Assistant or direct patient care experience preferred.
• Phlebotomy experience is a plus.
• EPIC or Electronic Health Records experience preferred.

Responsibilities

• Check schedules and organize patient flow.
• Assist patients with mobility and preparation for exam.
• Take patient history, vitals, and screenings per provider guidelines.
• Handle medical records via HIPAA-compliant processes.
• Prepare rooms and maintain infection control between visits.
• Manage inventory of supplies and restock rooms.
• Comply with OSHA, CLIA, PA Department of Health and UPMC policies.
• Perform phlebotomy, EKGs, and basic lab procedures.
• Answer calls and provide patient education as directed.
• Obtain lab/x-ray reports and hospital notes.
• Schedule appointments and manage charts.
• Handle front office tasks as required.
• Administer injectable medications and vaccines under supervision.
• Follow standard operating procedures and policies.

Skills

Medical terminology

Computer skills

Patient care

HIPAA compliance

Education

High school diploma or equivalent

Tools

EPIC / EHR

Job description

Join our team of Life Changers!

UPMC is hiring a full-time Medical Assistant to support the Pittsburgh Internal Medicine (PIMA) - Castle Shannon team/office in Pittsburgh.

*Job title and salary will be based on qualifications and career ladder requirements.

Shift/Hours: Monday-Friday rotating day shifts: 7:30am-4:00pm, 8:00am-4:30pm, 8:30am-5:00pm, and 9:00am-5:30pm (Wednesdays and Thursdays only for this specific time). No weekends or holidays!

Free on-site parking, opportunities for growth/advancement, excellent benefits, a pleasant work environment, collaborative team culture, supportive leadership, and work-life balance are just a few of our perks.

Responsibilities:

• Check schedules and organizing patient flow.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient information/history, taking vitals, performing screenings per provider guidelines.
• Send/receive patient medical records in accordance with Health Insurance.
• Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare and clean patient, exam, and procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
• Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKGs, and level one labs.
• Perform clinic procedures according to policy and procedure.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Complete forms/requisitions as needed.
• Schedule appointments.
• Prepare and managing charts to ensure information completed and filed appropriately."
• Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Previous Medical Assistant or direct patient care experience preferer.
• Phlebotomy experience is a plus.
• Previous EPIC and/or Electronic Health Record (EHR) experience preferred.
• Ability to work independently and efficiently in a fast-paced environment while maintaining high-quality care and attention to details preferred.
• Ability to follow established standard operating procedures and organizational policies preferred.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran