Medical Assistant - Physiatry

St. Charles Health System; Bend (OR); On-site; USD 36,000 - 45,000; Full time

Job summary

ST. CHARLES HEALTH SYSTEM in Bend, Oregon, seeks a full-time Medical Assistant (Days) to manage daily patient flow, triage information, and support physicians across multiple departments. Requires a Medical Assistant certification and graduate from accredited program; relocation assistance for eligible external candidates.

BLS is required and travel to St. Charles sites is expected. The MA will assist with patient intake, charting, and coordinating care while upholding confidentiality and Lean

Qualifications

• High school diploma or GED required.
• Graduate of an accredited Medical Assistant program preferred.
• Current MA Certification from recognized bodies (AMT/NCCT/AAMA/NAHP/NHA) and BLS certification.
• Ability to travel to trainings and all worksites of St. Charles Health System.

Responsibilities

• Escort patients to exam rooms and prep for physician assessment.
• Record and maintain patient medical data in the medical chart.
• Assist physician with phone requests from patients and other medical professionals.
• Perform physician-requested ancillary and/or surgical procedures (excluding IV meds).
• Maintain equipment and supply inventory levels.
• Support the organization’s vision, mission, and Lean principles.
• Deliver customer service and patient care in a timely, efficient, and accurate manner.
• May perform additional duties of similar complexity as required.

Skills

Patient care

ICD-10 knowledge

HIPAA compliance

Education

High school diploma or GED

Graduate of accredited Medical Assistant program

MA Certification (AMT/NCCT/AAMA/NAHP/NHA)

BLS for Healthcare Provider

Job description

Full-Time, Days

$26.18 - $33.51

Physiatry Clinic - Bend, Oregon

Relocation Assistance: To qualify for the relocation assistance, candidates must have 1+ years of licensed experience. Candidates must not have been employed by St. Charles Health System in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholdings.

ST. CHARLES HEALTH SYSTEM

Job Description

TITLE: Medical Assistant

REPORTS TO POSITION: Clinic Supervisor or Manager

DEPARTMENT: St. Charles Health System

DATE LAST REVIEWED: December 2024

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The Medical Assistant (MA) position is assimilated throughout St. Charles Health System encompassing practices in three Central Oregon counties and numerous specialties including orthopedic services, family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health, and sleep medicine. Our MAs collaborate with physicians and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.

POSITION OVERVIEW: The Medical Assistant will be responsible for daily patient flow for each respective physician for whom they work. Must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care.

This position does not manage any other caregivers.

Essential Functions And Duties

Escorts patients to exam rooms and prep for physician assessment.

Records and maintains patient's medical data in patient's medical chart.

Assists physician with answering phone requests from patients and/or other medical professionals and institutions.

Performs a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.)

Maintains equipment, instruments supply inventory levels.

Supports the vision, mission, and values of the organization in all respects.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: High school diploma or GED.

Preferred: Graduate of an accredited Medical Assistant program.

Licensure/Certification/Registration

Required: Current MA Certification from one of the following: The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Association of Medical Assistants (AAMA), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA) or licensure as an intermediate or paramedic level EMT, Oregon LPN, or Oregon RN.

AHA Basic Life Support for Healthcare Provider certification.

Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.

Preferred: Current American Association of Medical Assistants (AAMA) certification

Experience

Required: Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPAA requirements.

Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have one (1) year of experience in Medical Assisting.

Preferred: Two (2) years of Medical Assisting experience.