Medical Assistant/Phlebotomist

CVS Health; Youngstown (OH); On-site; USD 25,000 - 49,000; Full time

Benefits offered by this job

Health benefits

401K match with immediate vesting

Paid vacation and sick time

Job summary

Oak Street Health is hiring Medical Assistant/Phlebotomist to support high‑touch, primary care for adults on Medicare in community settings. You will room patients, take vitals, review medications, and assist in procedures under RN direction.

Ideal candidates have MA certification and 3–5 years in MA roles, with EMR experience, strong communication skills, and a patient‑centered approach. Bilingual abilities are a plus; US work authorization is required.

Qualifications

• CPR certification required and EMR experience expected.
• 3–5 years in a Medical Assistant role preferred.
• Geriatric patient care experience is highly valued.

Responsibilities

• Room patients efficiently and support providers to maintain schedule.
• Deliver an exceptional patient experience and prep patients for visits.
• Obtain vital signs and review medications, conduct screenings per protocols.
• Order supplies, stock exam rooms, and perform quality checks.
• Provide telephonic support under RN/provider direction and assist with home-based care for high-risk patients.
• Assist with vaccinations and procedures as directed; perform waived lab tests.
• Document medical records and coordinate diagnostic testing.

Skills

CPR Certification

EMR experience

Geriatric care experience

Strong communication

Problem solving

Multilingual (Spanish/others)

Education

Medical Assistant certification or registration

3–5 years MA experience preferred

Tools

EMR software

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health Title: Medical Assistant/Phlebotomist Location: Various Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation.

With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com.

Role Description: Oak Street Health takes a team‑based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high‑touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaint and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
• Assists providers, RNs or social workers with home based support for high risk members, as necessary
• Under direction of an RN or Provider, offers MA appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with application of durable medical equipment
• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

What are we looking for?

• CPR Certification required
• Medical Assistant certification or registration 3-5 years in a Medical Assistant role preferred
• EMR experience required
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem‑solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization
• Someone who embodies being "Oaky"

What does being “Oaky” look like?

Radiating positive energy Assiming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being scrappy

Why Oak Street?

• Collaborative and energetic culture
• Fast‑paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Anticipated Weekly Hours 40

Time Type Full time

Pay Range

The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
• Medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility

We anticipate the application window for this opening will close on: 11/29/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.