Medical Assistant Pediatric ENT

Banner Health; Mesa (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

Banner Health is seeking a dedicated Pediatric Medical Assistant for our ENT clinic in Mesa, AZ. The role focuses on rooming patients, taking vitals, handling back-office duties, and assisting with in-office procedures to ensure a positive patient experience.

Ideal candidates have an MA certification, BLS, and completed MA training; you will support a team of physicians and clinicians in a pediatric setting and participate in ongoing training and coverage as needed.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program per state rules.
• Active Medical Assistant Certification is required with a current membership proof.
• CPR/BLS certification required; familiarity with medical software expected.

Responsibilities

• Prepare patients for exams by taking vitals and recording chief complaints.
• Assist with exams, procedures, phlebotomy, EKGs, and minor in-office tasks.
• Coordinate pre-certifications, referrals, and authorizations for care.
• Manage medical records, lab results and billing documents accurately.
• Maintain clean exam rooms and sterilize equipment per guidelines.
• Order supplies and support medication handling and recalls.
• Communicate with patients and teams to ensure smooth care flow.

Skills

Vital signs collection

Phlebotomy

EKG administration

Medical office support

Patient rooming

Education

High school diploma or GED

Approved medical assistant training program

Tools

EMR software

Scheduling software

Job description

Primary City/State:Mesa, ArizonaDepartment Name:Work Shift:DayJob Category:Clinical Care$2,000 sign on with 12 months experience and 12 month commitment forcertified MA!Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.Come join our team at Banner Pediatric Specialists – ENT Clinic. We are looking for a dedicated and compassionate Peds Medical Assistant to join our great team of health care professionals. Our team is pediatric centered in seeing patients from birth up to 18. We are committed to providing high quality medical care to all our patients.Here at our Banner Pediatric ENT Clinic we embrace a fun family atmosphere where we encourage our team members to learn and grow. We thrive on a positive atmosphere that seeks to go above and beyond for each patient every time. We are looking for someone not only focused on patients as the number one goal but also a team player. A smile and greeting goes a long way in this position as you are a first impression. As an MA in the back office, your primary responsibilities will include - rooming patients, obtaining vitals, chart prep, answering back-office phones, working to obtain authorizations and medical records, assist with in office procedures, in office genetic testing, weekly back-office cleaning, scope cleaning/training, and autoclave training/responsibility. Your clinical team will include 2 Physicians, 1 Nurse Practitioner, 1 Physician Assistant, 2 Audiologists, and 2 other MA's.Schedule/Shift: Monday - Friday start time 9am to 5:30pm (No Weekends or Holidays!)Location: Desert Peds ENT clinic: 1432 S Dobson Rd, Suite 209, Mesa, AZ 85202(As you gain skills and become an experienced MA you may be asked to cover neighboring pediatric specialty clinics (within same building).POSITION SUMMARYThis position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.CORE FUNCTIONS1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.PREFERRED QUALIFICATIONSExperience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy