Medical Assistant - Pediatric & Adolescent Practitioners

Central Ohio Primary Care; Gahanna (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Central Ohio Primary Care is seeking a Medical Assistant in Gahanna, OH to provide both administrative and clinical support for efficient primary care delivery. This full-time position offers first shift hours and benefits eligibility.

The ideal candidate will assist the care team with patient care, vaccine administration, vital signs, specimen collection, and EHR documentation while maintaining HIPAA-compliant confidentiality and a compassionate patient experience.

Qualifications

• Strong communication and patient interaction skills.
• Ability to maintain patient confidentiality per HIPAA.
• Ability to multitask in a fast-paced clinical setting.
• Experience with EHR and charting.
• Knowledge of vaccine administration and specimen handling.
• Ability to follow physician orders and lab requests.
• Excellent time management and teamwork.
• Detail-oriented with accuracy in documentation.

Responsibilities

• Deliver administrative and clinical support to the care team.
• Set up equipment, administer injections, collect specimens.
• Record vital signs and maintain EHR documentation.
• Administer vaccines as directed.
• Coordinate patient interactions and education.
• Prepare exam rooms and manage referrals and prior authorizations.
• Respond to patient calls and maintain confidentiality.
• Maintain a clean, organized work area.

Skills

Patient communication

HIPAA compliance

Vital signs

Blood draws

EHR documentation

Vaccine administration

Medical terminology

Team collaboration

Time management

Education

High School diploma or equivalent

Graduate of a Medical Assistant program

MA certification (preferred)

Tools

EHR software

Medical equipment

Job description

The Medical Assistant (MA) provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.

• Full Time/Benefits Eligible
• Monday - Friday - First Shift Hours
• Gahanna, OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts.
• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Licensures & Certifications

• Required: High School diploma or equivalent
• Required: Graduate of a Medical Assistant program
• Preferred: MA certification

Knowledge, Skills & Abilities

• Self-disciplined, energetic, passionate, and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration, storage, handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work