Medical Assistant - PCP - Upper Arlington

Berger Health System; Upper Arlington, Northern (OH, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

OhioHealth is seeking a Medical Assistant for the PCP Tremont Rd department. The role involves both clinical and administrative duties, supporting physicians and patient care in accordance with Ohio policies.

The candidate should be capable of busy patient flow, maintain EMR documentation, and uphold safety and quality standards. The position requires a high school diploma or GED and one of several approved training pathways with BLS certification.

Qualifications

• High school diploma or GED is required.
• Plus one of the listed medical assistant training pathways.
• BLS certification is required.

Responsibilities

• Facilitates efficient patient flow and prepares patients for visits.
• Performs administrative duties and EMR documentation using Care Connect.
• Maintains clean and functional work environment and reports equipment issues.
• Communicates with patients and care teams to ensure quality and continuity of care.
• Supports quality and process improvement activities.

Education

High School Diploma or GED

Medical Assistant Career Tech Program

Completion of School of Medical Assisting

Military Medic Training

Paramedic (EMT-P) Training

BLS - Basic Life Support

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

MINIMUM QUALIFICATIONS

• High School Diploma or Equivalent AND one of the following:
• Completion of a Medical Assistant Career Tech Program
• Completion of School of Medical Assisting
• Military Medic Training
• Paramedic (EMT-P) Training

This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant is responsible for assisting physician with patient care in compliance with the Ohio Administrative Code. Other responsibilities include, but are not limited to, routine clinical and administrative duties as needed to meet the needs of the practice to which it is assigned. The duties of the Medical Assistant vary from office to office based on size and specialty of the practice.

Responsibilities And Duties

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data; reports patient data and patient need as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities.
• Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education, including department specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives.
• Acts as a role model.
• Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Is compliant with scope of practice.
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications (Repeated)

• High School or GED (Required)
• BLS - Basic Life Support - American Heart Association

Work Shift

Day

Scheduled Weekly Hours

40

Department

PCP Tremont Rd

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

OhioHealth Overview

We Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world‑class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work Certified™ organization. The Great Place to Work® is a global authority on high‑trust, high‑performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision ̶ to be an organization "where people want to work."