Medical Assistant/Patient Service Representative - Endocrinology, Outpatient

Summit Health Management; Clifton (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare facility in Clifton, NJ is seeking a Medical Assistant to support physicians and manage patient care. Responsibilities include greeting patients, scheduling appointments, collecting payments, and maintaining accurate patient records. Ideal candidates will have a High School diploma or GED, medical assistant certification, and excellent customer service skills. Experience with medical office technology is preferred and candidates must be able to work effectively in a team environment.

Qualifications

• Must obtain BLS within 60 days of hire.
• MA/PSR work experience preferred.
• Experience with Standard Office Equipment preferred.

Responsibilities

• Assist Physician with patient care and clerical duties.
• Schedule patient appointments and tests.
• Obtain and update patient information.

Skills

Excellent customer service skills

Ability to communicate in English

Team player

Knowledge of medical office and terminology

Basic proficiency in computer use

Education

High School Graduate or GED

Bachelor’s/Associate Degree preferred

Medical Assistant Certification Required

Tools

Standard Office Equipment

Standard Office Technology in Windows

Job description

* Assists Physician, APN/PA with patient care, patient flow, procedures and clerical duties.* Responsible for greeting patients/family, scheduling patient appointments and tests in an efficient and timely manner.* Collects payments from patients, provides account balance, and issues receipts. Posts payments to the correct accounts. Opens and closes batches daily as required, prepares bank deposit bags.* Answer the telephone promptly and deal with callers needs expediously. Takes an accurate message when needed and delivers to the appropriate individual. Demonstrates appropriate etiquette.* Provides referrals and/or consult orders appropriately and in a timely manner.* Schedules and enters diagnostic tests and procedures into order management system, following all appropriate workflows.* Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers.* Prepares the examination room. Escorts patient into the room. Cleans examination room when exam is complete.* Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.* Schedules appointments accurately and appropriately according to departmental guidelines* Collects lab specimens according to departmental guidelines. Accurately labels specimens.* Accurately completes any/all necessary forms for the patients.* Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.* Works cooperatively with PCR and clinical staff to ensure timely pre-authorizations.* Appropriately reviews and reconciles medication list.* Accurately documents allergies in EHR.* Reconciles encounters daily and accurately, according to policy guidelines.* Employs appropriate and timely use of Tasking.* Confirms future appointments as needed. Reconciles Televox cancellation list.* Communicates to the Office Supervisor / Manager appropriately and promptly.* Maintains an organized sample closet and discards outdated medication.* Employs appropriate and timely use of Tasking.* Appropriately enters and links orders.* Consistently and accurately stocks examination rooms with all necessary supplies. Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services.* Pushing and pulling, taking frequency and weight into consideration.* Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.* Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.* Physical agility, which includes ability to maneuver body while in place.* Dexterity of hands and fingers. Balance is maintained during climbing, bending and/or reaching.* Endurance (e.g. continuous typing, prolonged standing/bending, walking).* High School Graduate or GED. Bachelor’s/ Associate Degree preferred.* Medical Assistant Certification Required: Please be advised that all SMG Medical Assistants are required to obtain and maintain MA Certification. If you are hired without certification, it is a requirement that you achieve certification through SMG’s program within 4 months from the end of the introductory period. Should you not achieve certification in the MA position, you may be subject to termination of employment. You will be contacted by Human Resources or Clinical Services, and also advised of your options regarding eligibility to apply for other non-MA certified positions within the company.* MA/PSR work experience preferred.* Must obtain BLS within 60 days of hire.* Excellent customer service skills.* Ability to be a team player.* Ability to deal with difficult personalities.* Ability to communicate in English, both orally and in writing.* Ability to organize and perform multiple tasks in a timely manner.* Basic proficiency in computer use.* Knowledge of medical office and terminology preferred.* Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.* Experience with Standard Office Technology in a Window based environment preferred.Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit,