Medical Assistant/Patient Service Representative - Endocrinology

shm; Paramus (NJ); On-site; USD 46,000 - 56,000; Full time

Job summary

VillageMD is seeking a Medical Assistant to support physicians, PAs and NPs with clerical tasks, patient flow, and procedures in a fast-paced clinic setting in Paramus, NJ. You will schedule tests, manage admissions, document vitals, and ensure accurate updates in the EHR.

Responsibilities include coordinating tests prior to procedures, maintaining required forms, and communicating issues to supervisors. English proficiency, strong interpersonal and organizational skills are essential.

Qualifications

• Ability to communicate in English, both orally and in writing.
• Strong interpersonal and organizational skills.
• Ability to perform diverse work assignments with time limitations with a high degree of accuracy.

Responsibilities

• Assist physician, PA or NP with clerical duties, patient flow, procedures, scheduling hospital and ambulatory admissions.
• Schedule and enter diagnostic tests and procedures into orders management system, following workflows.
• Coordinate required testing prior to admission and ensure consents are on site for patient admission/procedure.
• Arrange types and distribute surgery schedule.
• Complete necessary forms for the patient.
• Document vitals and update EHR with accurate information.

Skills

English communication

Interpersonal skills

Organizational skills

Education

High School Diploma or equivalent

Medical Assistant Certification

Heart saver certification

Job description

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Job functions

• Responsible for assisting physician, PA or NP with clerical duties, patient flow/care, procedures, scheduling hospital and ambulatory admissions.
• Schedules and enters diagnostic tests and procedures into orders management system, following all appropriate workflows.
• Responsible for coordinating required testing prior to admission and ensuring all information and consents are on site for patient's admission/procedure.
• Arranges types and distributes surgery schedule.
• Accurately completes any/all necessary forms for the patient.
• Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Employs appropriate and timely use of Tasking in EHR.
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste
• Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly.
• Facilitates transition of care to UCC/Hospital.

General Job functions

• Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
• Arranges for specialty equipment/ services as needed.
• Interacts with outside vendors / contracted services as needed.
• Demonstrates understanding of submission of necessary documents for hospital and our patient procedures.
• Verbalizes procedure for collection of pre-admission testing data.
• Demonstrates understanding of insurance and pre-certification requirements.
• Demonstrates working knowledge for rescheduling and canceling procedures.
• Logs surgical procedures as needed.
• Establishes and maintains a positive working relationship with physicians and nursing staff.
• Other job duties as required.

Education, Certification, Computer and Training Requirements

• High School Diploma or equivalent, required.
• Medical Assistant Certification Required
• Heart saver certification required.
• 2-4 years experience preferred.
• Ability to communicate in English, both orally and in writing.
• Strong interpersonal and organizational skills.
• Ability to perform diverse work assignments with time limitations with a high degree of accuracy.
• Ability to use problem solving, critical thinking and priority setting skills.
• Knowledge of medical terminology preferred.

Pay Range: $22.02 - $27.07 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, gene