Medical Assistant/ Patient Representative - Gastroenterology Clinic

Methodist Health System; United States; On-site; USD 38,000 - 44,000; Full time

Job summary

Methodist Health System in the United States is hiring a Medical Assistant Patient Representative. You will support the patient experience and promote the system's vision and strategic plans.

Requirements include graduation from an accredited medical assistant program, National/Registered Medical Assistant Certification or within 90 days, and Basic Life Support. The role emphasizes strong communication, teamwork, and confidentiality, with duties ranging from taking history and vitals to

Qualifications

• Graduation from an accredited program for medical assistants.
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
• Valid Basic Life Support Certification
• 2 or more years of professional medical assisting in a practice setting preferred.
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• May perform intramuscular, intradermal or subcutaneous injections with complete documentation.
• Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• Performs general nursing duties as appropriate within licensure and state guidelines.
• Cleans and disinfects all instruments and maintain QA reports for the autoclave.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• On a monthly basis check for expired medication with proper documentation and disposal.
• Prepare FMLA forms and various documents that come in for physician review and signature (e.g., Home health, prescription pre certs)

Skills

Communication skills

Interpersonal skills

Teamwork

Patient interaction

Education

Accredited medical assisting program

Tools

Microsoft Office

Job description

Hours of Work: 8am to 5pm

Days Of Week: Monday through Friday

Work Shift: 8X5 Day (United States of America)

Job Description

Your Job: The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Job Requirements

• Graduation from an accredited program for medical assistants.
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
• Valid Basic Life Support Certification
• 2 or more years of professional medical assisting in a practice setting preferred.
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
• May perform intramuscular, intradermal of subcutaneous injections. With complete documentation.
• Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
• Takes patient history and vitals.
• Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions
• Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
• On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
• Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs Requires travel to satellite office in Grand Prairie and Midlothian

Company Culture

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best‑Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026‑2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi‑organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.

Benefits

• Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more.

Military Friendly – Gold Employer

Our reputation as an award‑winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026‑2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best‑Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025