Medical Assistant - Patient-Centered Urgent Care

Mercy Urgent Care; Indiana; On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy Urgent Care in Indiana seeks a Medical Assistant who delivers compassionate, patient-centered support to patients and providers. You will greet patients, record histories and vitals, and assist with examinations and procedures, including injections, specimen collection and EKGs.

Ideal candidates demonstrate strong communication, organizational skills, and teamwork, maintain accurate EMR documentation, check insurance eligibility, and uphold a clean, safe clinical environment to ensure a

Qualifications

• Strong communication and organizational skills.
• Demonstrated ability to remain calm and professional under pressure.
• Commitment to patient-centered service and teamwork.

Responsibilities

• Greet patients with kindness and professionalism, ensuring a welcoming experience
• Accurately record patient histories, vitals, and information in the EMR system
• Assist providers in examinations, procedures, and treatments
• Perform tasks such as injections, specimen collection, and EKGs with care and precision
• Electronically register patients including checking insurance eligibility
• Maintain a clean, organized, and safe clinical environment
• Support smooth clinic flow with attention to detail and efficiency

Skills

Patient care

Communication

Calm under pressure

Teamwork

Tools

EMR system

Job description

Are you passionate about delivering care with kindness, accuracy, and respect? Our patient-centered urgent care is seeking a Medical Assistant who embodies compassion and professionalism while providing seamless support to both patients and providers.

About Us

We believe urgent care should feel supportive, reassuring, and rooted in genuine concern for every individual who walks through the door. Out team is dedicated to showing customer love through attentive service, sincere communication, and a calm compassionate approach.

What We're Looking For

The ideal candidate will be:

• Team and service oriented, with a heart for collaboration and patient care
• Agreeable and sincere, putting patients and families at ease with warmth and professionalism
• Methodical and accurate, ensuring efficiency and precision in clinical tasks
• Patient and calm, even in fast-paced or stressful situations
• Thorough and self-disciplined, consistently following best practices and maintaining high standards of care

Responsibilities

• Greet patients with kindness and professionalism, ensuring a welcoming experience
• Accurately record patient histories, vitals, and information in the EMR system
• Assist providers in examinations, procedures, and treatments
• Perform tasks such as injections, specimen collection, and EKGs with care and precision
• Electronically register patients including checking insurance eligibility
• Maintain a clean, organized, and safe clinical environment
• Support smooth clinic flow with attention to detail and efficiency

Qualifications

• Strong communication and organizational skills
• Demonstrated ability to remain calm and professional under pressure
• Commitment to patient-centered service and teamwork

Why Join Us?

At Mercy Urgent Care, you'll be part of a supportive environment that values kindness, thoroughness, and teamwork. We encourage professional growth and provide opportunities to make a meaningful difference in the lives of patients every day.