Medical Assistant - Patient Care & Front Desk

Mercy-GoHealth Urgent Care; Plainview (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Mercy-GoHealth Urgent Care is seeking a Medical Assistant to support providers and patients in a fast-paced urgent care setting. You will handle patient registration, vitals, basic exams, specimen collection and point-of-care testing with accuracy and compassion.

This role emphasizes teamwork, efficient communication, and adherence to guidelines, including insurance verification, charting, and coordinating referrals to ensure a smooth, patient-centered experience.

Qualifications

• Graduate of a Medical Assistant program preferred.
• 1+ year MA experience under a licensed supervisor within last 3 years preferred.
• High school diploma or equivalent required.

Responsibilities

• Conduct patient registration and verify insurance and eligibility.
• Process co-pays and schedule patient appointments for the center.
• Coordinate referrals to assigned specialists.
• Answer patient questions and keep them informed of status.
• Prepare patients for examination and document medical history.
• Take vital signs and escalate critical cases to the provider.
• Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG, HCG).
• Maintain supplies and cleanliness of exam rooms, front desk, and reception.
• Maintain medical records and scanning of charts.
• Answer phone calls and handle daily paper mail.
• Ensure reception is well maintained and organized.

Skills

Medical terminology

Collaboration

Innovation

Diversity & Inclusion

Integrity

Accountability

Education

Graduate from Medical Assistant program

1+ years MA experience under supervision

High school diploma or equivalent

Job description

Mercy-GoHealth Urgent Care is seeking a Medical Assistant to support providers and patients in a fast-paced urgent care setting. You will handle patient registration, vitals, basic exams, specimen collection and point-of-care testing with accuracy and compassion.

This role emphasizes teamwork, efficient communication, and adherence to guidelines, including insurance verification, charting, and coordinating referrals to ensure a smooth, patient-centered experience.