Medical Assistant: Patient Care & Clinic Support

Austin Regional Clinic: ARC; Dripping Springs (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness benefits

Tuition Reimbursement

401(k)

Job summary

Austin Regional Clinic is seeking a Staff Medical Assistant to support patient care at our Central Texas locations. Responsibilities include documenting care, rooming patients, vital signs, refills, and assisting with diagnostic tests and exams.

Candidates should have a high school diploma or equivalent, and either medical assistant training or CNA/EMT/PCT experience. A Medical Assistant certification and BLS are preferred/required. This role runs Monday–Friday, 8:00am–5:00pm.

Qualifications

• Ability to administer medications & injections within scope of position within 90 days of hire.
• Knowledge of medical terminology.
• Excellent organizational skills.
• Excellent phone listening skills.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal & problem solving skills.
• Ability to engage others, listen and adapt response to meet others’ needs.

Responsibilities

• Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
• Refills medication following ARC refill protocols.
• Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam.
• Follows clinic protocols and directions given by nursing team leader or supervisor.
• Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
• Monitors inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired. Orders supplies as needed.
• Responsible for reviewing both Provider refill in basket and assisting with daily medication refill request using the ARC refill protocol.
• Responsible for reviewing EPIC triage call in basket for any callbacks.
• Cleans patient rooms as needed, including proper handling of dirty laundry.
• Ensures laundry cart is stocked with fresh linens on a daily basis.
• May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam. Reports and documents appropriately.
• Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.)
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required by Company policy.
• Staff Medical Assistant:
• Provides patients with educational materials as directed.
• Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
• Responsible for reviewing result note in basket and calling /informing patients of normal lab results.
• Reviews provider instructions regarding abnormal results.

Skills

Medical terminology

Organizational skills

Phone skills

Customer service

Communication

Multitasking

Teamwork

Windows

Education

High school diploma or equivalent

Graduate of a medical assistant program

Medical Assistant certification preferred

Tools

EPIC

Job description

Austin Regional Clinic is seeking a Staff Medical Assistant to support patient care at our Central Texas locations. Responsibilities include documenting care, rooming patients, vital signs, refills, and assisting with diagnostic tests and exams.

Candidates should have a high school diploma or equivalent, and either medical assistant training or CNA/EMT/PCT experience. A Medical Assistant certification and BLS are preferred/required. This role runs Monday–Friday, 8:00am–5:00pm.