Medical Assistant (PART TIME)

Penn Medicine, University of Pennsylvania Health System; Plumsteadville (Bucks County); On-site; USD 30,307 - 38,572; Part time

Job summary

Penn Medicine's Plumstead Family Practice is seeking a Medical Assistant to support physicians and care teams in delivering high-quality patient care in a fast-paced primary care setting. The MA will perform patient preparation, rooming, phlebotomy, EKGs, specimen handling, injections, vaccines, and clerical support, while maintaining EMR documentation and coordinating referrals.

This role emphasizes compassionate patient interactions, adherence to safety and regulatory standards, and teamwork

Qualifications

• HS Diploma/GED required.
• Completion of an accredited Medical Assistant program.
• 2+ years MA experience may offset MA program completion.
• 1+ year as Clinical Support Representative at Penn Medicine may offset MA program.

Responsibilities

• Room patients promptly and prepare for visits, including EMR documentation.
• Assist with patient interviews, vitals, and specimen collection.
• Perform phlebotomy, specimen handling, and basic lab tests.
• Administer injections and vaccines under physician order.
• Assist with EKGs and outpatient screening tests as directed.
• Support minor procedures and maintain sterile technique.
• Coordinate care with specialists and manage patient communications.
• Maintain inventory, stock supplies, and ensure safe patient environment.

Skills

MA experience

Patient interaction

Education

High School Diploma or GED

Medical Assistant program

Job description

Mission

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.

Location & Hours

Entity: Clinical Care Associates (CCA) - Penn Primary Care (PPC) and Penn Specialty Practices (PSP) of Penn Medicine Medical Group (PMMG)

Department: Family Medicine

Location: Plumstead Family Practice – 5612 Easton Rd

Hours: Part‑time (as needed by department)

Job Summary

The Medical Assistant (MA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high‑quality care, and helps meet or exceed patient satisfaction and financial/operational targets. The MA provides patient care through patient preparation, interviewing, technical tasks, and patient/family communication.

Accountabilities

• Promptly room patients, using EMR to alert provider that patient is ready: review past medical, surgical, family, smoking history, allergies, medications; update EMR, note medication refills needed for physician review, initiate self‑management goal setting where appropriate, obtain patient’s vital signs and document in EMR, prepare chart for patient visit, understand insurance restrictions for lab work, referral needs, and pre‑certification requirements.
• Observe patient condition and communicate any abnormal data or changes to provider.
• Assist patients as needed with walking, transfers, dressing, undressing, preparing for the exam, remain in exam room when necessary or requested.
• Specimen management: obtain specimens for testing (including performing phlebotomy and anterior nares nasal swab collections), perform laboratory and screening tests, record results in EMR, reconcile with logs, document and report findings to providers, perform all quality controls as per Point of Care Testing guidelines, prepare specimens for transport as necessary.
• Perform EKGs and other outpatient screening tests as per MD order and after properly preparing the patient; accurately document results in EMR.
• Assist with minor surgical procedures by handing instruments, maintaining a sterile field, positioning of patient and other duties within scope of responsibility; function as a witness for procedural consents if required.
• Respond appropriately to emergency/code situations.
• Demonstrate competence in the observation, treatment, and care of patients served in that practice, whose ages may range from neonate to geriatric.
• Clinical Care Associates (CCA) MAs – if applicable per regulatory guidelines: administer prescribed medications, give injections and vaccines; read PPD results, under the direction of the provider/orders and document in EMR.

Clerical/Other Accountabilities

• Responsive and proactive telephonic patient care – including care coordination with specialists, ancillary services, hospitals, labs, home care agencies, and all other involved health services.
• Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
• Complete medical forms and other clinical requests for information as appropriate and required. Prepare and send patient correspondence as required. Assist nursing staff with the maintenance of patient education materials, as needed.
• Clinical Care Associates (CCA) MAs: promptly perform call‑backs as directed by provider, giving patients information within their scope of practice. Provide patients with follow‑up care instructions.

Environmental / Safety Accountabilities

• Adhere to universal body fluids precautions and infection control policies. Dispose of infectious waste properly. Promote infection control by using appropriate hand washing techniques.
• Ensure that patient care areas are kept neat, orderly, well stocked and properly prepared.
• Clean, disinfect and sterilize instruments and equipment according to protocols and check that the instruments and equipment are in proper working order. Notify Supervisor of malfunctions. Set up equipment and instruments as per practice protocol.
• Clean and restock equipment as needed. Be authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining supplies in the medication carts. Retrieve supplies and medications/blood products from tube system. Secure stock items in appropriate location. Deliver patient‑specific medications/blood products to the assigned nurse or provider.
• Maintain temperature log for refrigerator or room temperature as needed.
• Maintain a safe environment and protect the patient from injury by observing the patient who may be at risk for falls, confusion, disorientation or wandering behaviors.
• Clinical Care Associates (CCA) MAs – if applicable per regulatory guidelines: maintain medication storage closet inventory and security; check expiration dates; remove outdated items. Perform daily code/crash cart checks as assigned.

Other / Regulatory

• Ensure compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc).
• Flexible and readily adopt new processes and engage in practice operation changes.

Qualifications

• HS Diploma/GED (Required)
• Completion of an accredited Medical Assistant program (or higher level equivalent). (Required)
• 2+ years of experience working as an MA may be considered in lieu of MA program completion.
• 1+ year working as a Clinical Support Representative at Penn Medicine may be considered in lieu of MA program completion.

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest pre‑paid tuition assistance programs in the region.

Equal Opportunity

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.